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March 2024 by Bruce Williams
The staff, Bria and Lana were very helpful with getting me in a storage unit. The original unit that I rented didn’t work for me, so they were able get me a unit that fit my needs perfectly.This was definitely a great experience.
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March 2024 by Deeva Anderson
I had a very pleasant experience earlier today while renting a space from this business. I was helped by a very kind woman at 3:30 on March 1st. I regret not taking note of your name to thank you publicly. I was a walk-in customer and was graciously assited. Thank you for one less headache
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February 2024 by Kaetlynn Robinson
Thank you to Bree who gave me a customer service experience like no other! She was absolutely amazing!!
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February 2024 by Ada Santiago
Bria thank you For helping me resolve my issue today! You’re the best!
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February 2024 by Elizabeth Cotto
Thank you for your help
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February 2024 by Precious Wowoah
Thanks Bria
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February 2024 by Brian Wright
Awesome customer service. Bria was very nice and helpful. She went above and beyond to help me book my unit online. Highly recommended.
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January 2024 by felicia brown
Bria, provided and excellent customer service experience especially during a stressful time. I would recommend her location to anyone I know. Thank you Bria for your time and patience.
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January 2024 by Nicholas Balko
Bria is awesome! and very helpful
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January 2024 by Matt Em
Brie was veary helpful
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January 2024 by Ijahnaiyah Harris
Great customer service. Bria was extremely sweet and attentive. Constant reassurance and support on details of service throughout my appointment, which was also very helpful with my decision-making process. I would definitely recommend coming here.
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January 2024 by Ezra Hill
Public storage raised my monthly rate till the point that we had to surrender our storage unit with all of our family sentimental items there gone now forever after this month I can’t afford to pay the new rate and will have to surrender my belongings this is horrible I feel so bad after 5 years there is nothing to show for all the thousands of dollars we have spent keeping our stuff in storage and now its over I’m going to make sure that public storage does not just get away with this without consequences. It’s not right it’s very wrong to raise your rates over 3x the amount for the same storage unit I would have been able to clear it out come spring time but now I’m going to lose everything thanks for nothing public storage and I called to try and seek help I was rudely met with backlash and was told if I can’t pay I won’t have access so I tried everything I could do…. Now I guess I got just live with it ……!
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December 2023 by Nosaja Echevarria
Visited today and spoke with a very sweet young lady named Rusany. It has been hard trying to find storage I am comfortable paying for during my time of move, but this girl here walked me though step by step of how to online rent when I was ready and even gave me a business card to reach back out on. I appreciate the help and will definitely be storing with public storage.
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December 2023 by Angela Lee
I came in last week looking for affordable storage and Rúsany was able to help me with that, will definitely be recommending!
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October 2023 by Jennifer Nazarko
Terrific service and help from Chantal at the New Castle location. SO Appreciated!!!!