Public Storage in New Castle, DE offers a convenient and hassle-free storage solution. Reserving a unit is free and commitment-free, with the option to skip the counter and go straight to your unit using the online eRental feature. The staff, including Nevaeh, Ashley, Jessica, and Nevaeh, are praised for their exceptional customer service, going above and beyond to assist customers with compassion and professionalism during times of transition or need. Clients highlight the clean facilities, helpful information, and the staff's ability to address pricing concerns, making the storage process seamless and stress-free. Overall, this Public Storage location is highly recommended for its customer-centric approach and dedicated team members who strive to create a welcoming environment for all.
Ashley was great help at the front very attentive and knowledgeable made my move in process smooth! She needs a raise
December 2025
Looked like Bathroom had not been cleaned in days but other then that customer service was great.
December 2025
Even though my use for the storage was short it was flawless from start to finish, all of my questions were answered with no hesitation. The front desk customer service was like no other. I would totally recommend them to anyone need short or long term storage 🙂!!
