Public Storage in New Castle, DE offers a convenient and hassle-free storage solution. Reserving a unit is free and commitment-free, with the option to skip the counter and go straight to your unit using the online eRental feature. The staff, including Nevaeh, Ashley, Jessica, and Nevaeh, are praised for their exceptional customer service, going above and beyond to assist customers with compassion and professionalism during times of transition or need. Clients highlight the clean facilities, helpful information, and the staff's ability to address pricing concerns, making the storage process seamless and stress-free. Overall, this Public Storage location is highly recommended for its customer-centric approach and dedicated team members who strive to create a welcoming environment for all.
Ashley has the best customer service skills i have ever had the privilege of dealing with. Absolutely the best in her industry.
July 2026
Ashley was amazing and knowledgeable about the it's and out's of what the prices where, sizes of units available and how quick we could move our things in
July 2026
Great Service from Ashley. She is always friendly and helpful
