The Mail Box Store of New Castle is the go-to resource for packing, shipping, printing, and business service needs of the residents and businesses of New Castle, DE. Their team of dedicated, professionally trained experts understands the meaning of Super-Star Customer Care—they focus on saving customers time and money by ensuring they get the right products and services at the right price in a single, quick visit.
The reviews praise the excellent customer service provided by the staff, particularly Elaine and Erica, who go above and beyond to assist customers, whether it's finding the best shipping rates or ensuring fragile items are packed securely. Customers appreciate the family business's commitment to providing exceptional service and going the extra mile. The store is highly recommended for its friendly, helpful, and knowledgeable staff, as well as its reliable and timely completion of services.
Elaine is a wonderful store owner. She is professional, responsible, very friendly. I will forever be using the Mailbox Store instead of Staples UNTIL THE END OF TIME
August 2026
I will come to The Mail Box 100 times over UPS, the post office, FedEx or DHL. They have everything you could need and are so much nicer and less expensive!
June 2026
Very reasonable notary charge, extremely helpful staff, friendly atmosphere
