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8:30AM - 6PM
20 Penn Mart Center, New Castle
Mailbox Centers
“There is simply no other place like My Mailbox Store! They do it ALL, they accept packages, sign and hold packages, help with literally any shipping need you might have. I recently ordered 4 new phones from Verizon and had them all sent here. I didn't know this but Verizon shipped the phones in 3 shipments that required signature (2 were UPS and 1 was FedEx) and I knew they would all be handled by the team, no need to wait at home for a delivery all day. They went above and beyond to meet all my shipping needs and the team I dealt with was extremely personable and accommodating, shout out to Terry/Jeff/Ivy. I will surely be recommending and doing business with My Mailbox Store for many years to come; it is truly hard to find a business as honest as this one these days. A TRUE GEM!”
“There are few out there with customer service as good as these folks. I don't ship much, but when I do I use them. It looks like some of the older negative reviews are possibly former ownership? Jonnie and her team are wonderful!!!!”
“Every time I visit, the staff is incredibly friendly, welcoming, and always willing to help.
Even though it’s a busy store, they do a great job keeping things moving and making sure no one waits in line for long.
The Amazon return process is super easy, they even have two self-service stations, but a staff member is always happy to help if needed.
Their commitment to customer service really stands out and anyone who says otherwise should really reevaluate themselves!
Highly recommend and keep up the great work!”
“The associate that provide assistance was very professional, compasionate, and willing to provide exceptional service. Employee ID # 325526 is what is listed on my receipt. I failed to ask the associate his name. He saw that I was in need of assistance and immediately came to the rescue. The entire staff this evening created an atmosphere of fun and pleasantness. Needless to say, the assisance was a God sent! Thank you!!
Immpecable!!”
“this location is always slammed with returns and the employees are still so nice. Sejal did my notarization - great customer service. happy to give them my business”
“Paul gave OUTSTANDING customer service. He patiently went above and beyond to help me solve a problem. Other staff at this location seemed professional + efficient as well.”
“The owner Steve is a great guy. I have been going there for some time, and have never had any problem whatsoever. He also does a great job with my packages. Also, the location is so convenient.”
“The store associates are always calm and attentive to all patrons who enter the shop. I love the ease of printing labels using the computer in the shop. I always have a great experience here.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“1st time customer. Friendly service, nice atmosphere. Took my items in Friday 8/15/25 , explained the process, they boxed everything and was delivered before scheduled time. Scheduled for next Friday or later and received package on Monday 8/18/25 international package. Thank you so much for the great experience.”