-
February 2025 by anthony copeman
Tried to charge me $50 dollars to mail a 2lb item through UPS. Left went to UPS store and paid $17 for the same item. Overpriced shipping fees
-
January 2025 by Lorraine Johnson
The service is excellent. The staff is so courteous and helpful!
-
January 2025 by DG Sol
Absolutely fantastic work. Great communication, fair rates. Impeccable packaging. Shipped a marble bust for me all the way to PNW. Would recommend for anyone needing 5-star postal service.
-
January 2025 by HEATHER MARTINEZ
5 stars!!! I must say 100% I will be back! Elaine and Erica both provided me with excellent customer service today. They both went above and beyond trying to get me the best rate possible looking at all possible ways to return my Christmas package back to the sender, which was overseas! they both were so caring and so helpful and it’s very nice to see family businesses that still go the extra mile for a customer.
-
January 2025 by N G
Elaine provided excellent assistance in arranging the pick-up, custom cardboard crating and shipping of a large decorative object purchased from Uniques & Antiques Auctions. The item was fragile and unwieldy but the packing/shipping option we decided on was more cost efficient and turned out to be as safe as a wooden crate shipped via freight. This was the most impressive cardboard container I’ve ever seen. Thank you Elaine (and staff) for a job well done!
Superb Service - Great Communication - Timely Completion - Very Highly Recommended - A+
-
December 2024 by Delaware City Library Board
Very friendly, and copy prices that beat the big box and UPS stores. Lots of cards and moving supplies.
-
November 2024 by Jiawen Wang
Very friendly and helpful staff! Would definitely recommend this store for anyone that needs mailing/fingerprinting services!
-
November 2024 by Marise Allen
Elaine was super helpful and a made my day! So professional and knowledgeable. She really knows the meaning of customer service. Thank you for starting my day off on a very happy note.!
-
September 2024 by David Rodriguez
This people are very good at there job. Very friendly and helpful. I been there 3 times and I will continue using there services. 5 🌟s
-
August 2024 by Virginia Brown
Very helpful
-
July 2024 by Kat F
Amazing customer service!!
-
May 2024 by John Killelea
I had a fingerprinting appointment at a different business and when I showed up nobody was there. I found out that the Mail Box Store of New Castle also had fingerprinting services and walked in to their location. They could not have been nicer or more helpful. They helped me change my appointment and took my fingerprints right away. Great customer service! The two women that helped me were extremely nice, friendly, and helpful. Thank you!!!
-
May 2024 by Dan McBride
I was looking for compliant photos for my Canadian passport renewal. The employees at the Staples store that I went to, and Fedex employees, are apparently prohibited from stamping or writing the business address and date on the photos (Passport Canada requires that this be written or stamped by the photographer). USPS only offers US Passport photos (different dimensions).
Visiting this small business was definitely the right call. Ehmonie had not encountered this request before, but she was very friendly and very helpful, and we got the job done. She also helped me to copy the pages that I needed before also helping me to mail off my application.
Very friendly and helpful staff, including the self-described "short(er) one."
Services very reasonably priced (this business cannot control the courier charges).
Very glad I stopped by here and would gladly patronize this business again.
-
March 2024 by Alicia Boyd
So I came here based off the reviews, and I have to say that I am disappointed and will not be returning here. I was having difficulty with some of my packages, and Elaine made a snarky comment. It was unnecessary and unprofessional. I was very respectful towards her, so I did not understand her rudeness towards me. As an owner, you would think she would offer good customer service. The positive things that I will say is that the store is neat, clean and organized. As someone in HR, attitude and tone is everything. Be mindful of how you speak to people. That is all I have to say. Have a blessed day!
-
March 2024 by C Ward
always welcoming and helpful!
