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February 2024 by Anthony Cawthorne
Best Buy was nice my son got something for his computer
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February 2024 by Nat
Good salesman and door greeters, just not so happy about the prices of the electronics. I went in to look for a phone case ended up being sold out of cases and ended up wasting my time. Ended up ordering off Amazon for almost half the price.
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February 2024 by Leaflix
My experience has been absolutely terrible with this store. The manager is incompetent, corporate doesn’t give a damn either. To hell with this place.
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February 2024 by Don Hirtley
I have been to plenty of Best Buys and this one is better than average but not the best. It's tucked away in the back of the Christiana Fashion Complex so you have to go through a gauntlet of traffic to get there. The store layout is fine, they have a huge in-store pick up section for online orders. It always amazes me how long their in-store pick up line is, even after I give the Best Buy employee my order number, they always come back to the counter with some of my items but not all like it's some kind of scavenger hunt for them back there The app said my in-store pickup order was ready, so why isn't ready? I want it "all in one bag ready"and I can just leave. That's why I did online in-store pick up, I don't want to wait for my order to ship. I don't want to wait in lines at the store. I just want to scan my phone, grab my items, and leave. The Concord Pike Best Buy almost has it, they have a locker system that you access outside the store. It's new and when it works it worked well but a few times the locker system was down and I had to go in-store.
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February 2024 by Brett Sabbato
It's what you would expect that people were helpful. But i'm still surprised there in business i'm not getting crushed by the internet
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February 2024 by Nicole Nicole
Computer Guys Customer Service Sucks!
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February 2024 by Dawn B.
Best Buy protection plan does not replace the product purchased. Even though it says it does, if you purchase an item during a Black Friday sale, the warranty will not replace the product. They can't fix my item and they will not replace it as stated in the warranty because the item is not on sale right now. so they only want to give me a store credit. I didn't protect the sale I protected a product. crazy!
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February 2024 by John w Richardson
Talk about Smart TV paradise! I'm hooked! Bestbuy is about to discontinue selling Blu-ray Dvd's and focus primarily on electronics. I just brought a new Samsung TV to update my family room. I'll always choose BestBuy! Because they price match it's competition. A great future in today's world of technological advances in TV entertainment. I'll keep coming back too!
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February 2024 by Tom Laffredo
The store had a good selection and lots of inventory in stock. I received good customer service.
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February 2024 by Jayson Kresge
Went to check out what's left in physical media while they still have some left.
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February 2024 by Chris McBride
Bought online, picked up at store next day after waiting 5 minutes in line. Super easy
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February 2024 by Nickolaos Karvounis
This Best Buy is special. There are actually some very well-versed folks in the appliance section who are both knowledgeable and interested in helping solve family objectives. After always buying in Lowes, it was a refreshing experience of people actively seeking to best serve you verse just seek for an up-sale.
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January 2024 by james amplas
Very helpful and patient with all the Christmas Kaos the techs were very knowledgeable and helpful in picking the right system I needed . I would highly recommend this location .
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January 2024 by Sal Sciarrino
Thanks for ruining my box. As a collector this defaces the packaging and destroys the value.
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January 2024 by Ryan Gallagher
This store has some of the best buys.
