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September 2025 by I G
Awesome place to work out especially late at night.
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September 2025 by Matt Van Rensler
This location has consistently fallen short of my expectations. Below are some of the issues I have encountered:
Unannounced Closures: Frequently, the club is closed without any prior notice or explanation. I suspect this is due to personnel shortages, as there is typically only one person working at a time.
Front Desk Availability: Often, there is no one present at the front desk. There is a sign instructing members to call a specific phone number for assistance, which ironically is the number for the unattended front desk.
Lighting: On my recent visit, six overhead lights were out, and it appears that as more lights go out, they are not being repaired.
TVs: Similarly, six TVs were not working during my last visit, and this issue seems to persist.
Treadmills: Eight treadmills were out of order, which is a recurring problem.
Cable Equipment: Several cables have been broken for months without repair.
Strength Training Equipment: Many of the pads on the strength training equipment are worn out. These could be easily fixed with an Allen wrench in a matter of minutes.
HVAC: Last summer, the air conditioning was broken for an entire month.
Club Management: When I requested a manager's contact card, the front desk staff informed me that they do not have any available.
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August 2025 by Nauman Majeed
Jdido was absolutely amazing and co operative.
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August 2025 by Ben Stant
stopped here instead of my usual planet fitness in wilmington. went to do a leg day, and every single leg machine is out of order/broken. i’m not kidding. pretty much every single one. sad. if u want a leg day, don’t come here. didn’t even check out the upper body machines but i’d imagine it’s similar. what a shame
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August 2025 by Erica Hall
This was always my favorite location out of all Delaware locations but management of this location has extremely went down hill.The list of equipment that is broken and not being fixed is growing.The water fountain that you put your water bottle under has been broken for going on a year.The soap in the bathroom always runs out and the bathrooms are filthy.The employees frequently close this location early besides the fact of never really being at the front desk.At this point they need to 100 percent get rid of whoever management is and the regional manager because this has been going on for months and its extremely unacceptable and unprofessional to frequently paying customers and gym goers
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August 2025 by Inspector Zaurya
Been to many planet fitnesses, and this is by far the worst. Heck, the worst gym I ever been to. I had a black card from another PF location and these guys took a whole 10 minutes to check me in (also there was no one in the front when I walked in, had to wait there too). Half the equipment is broken and the other half is older than me. Everything is broken in the black card spa except one massage chair that was broken itself. Genuinely don’t not understand how a gym can be run this bad.
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July 2025 by Jim McCay
Great, not too crowded,friendly,clean
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July 2025 by KT Wheeler
Cockroaches on the ground and they said they were water bugs. Lol.
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July 2025 by Jennifer Hanneken
Went to this Planet while on a trip so thankfully it was my only visit. Seemed to be no AC. Very hot and stuffy and smelly inside. No one working at the front, or anywhere that I could see for that matter. Equipment was dirty/dusty. Several machines were broken. And on the ones that were usable, the padding was terribly ripped. Glad this isn’t my home gym.
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June 2025 by Chris Mckerman
Lots of machines out of order some god months.One of the urinals in the bathroom was out of order for 6months. They are consistent with taking my payment every month though
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June 2025 by grace kimmons
Air conditioning not keeping up at all. Very very hot
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June 2025 by Leon Jackson
There never seems to be anyone at the front desk when I enter, that's bad for business if someone wants to sign up for membership or purchase some water or protein shakes. Have a person stationed at the front to greet members. The drinks have a pad lock unlike other locations, so it makes me think that not having a person at the front is normal.
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May 2025 by AH10T
They really don't care about their patrons, because if they did, they would follow behind the rest of the facilities and provide a fully working water fountain. Other than that, you can still complete your workout.
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May 2025 by Stacy
The staff are very friendly and the machines are clean. I do see people not cleaning machines when they’re finished. I wish that was better enforced. I clean machines before and after I use them to be safe. There are a lot of not working machines, but it’s not crowded when I’m there, so it’s not an issue.
This is the first gym I’ve ever joined, and I’m glad I did. It’s been a great experience so far, - I do feel it’s a ‘judgement free zone.’
Thank you Planet Fitness for providing a safe space to learn and grow stronger!
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April 2025 by D Newman
They have all equipment and machines you could want. Friendly staff and the membership fee is very reasonable.
