-
April 2024 by M D
Standing right in front of cashier and verbally spoke to her like “hey i need to be rung out” Proceeds to ignore me then help out others that got in line before me. Yeah ill stay away from this Royal Farms n stick to my usually in Rehoboth.
-
March 2024 by Shellie Bailor
We like going to royal farms for their coffee which is great tasting the breakfast sandwiches are good their chicken is ok but last time we got the chicken in tenders they were not fresh and dried out
-
December 2023 by Denny Harris
Leaving review to get my $5 coupon
-
November 2023 by Steph Evans
I was at this location 2 get gas and noticed the pump handle was not working right it over pour gas in my vehicle and cause a gas spoilage on the ground and I end up paying 25 in gas cause it was a malfunction in the pump and gas was 2.99 went and spoke 2 a manager that claim she was going let her manager know and she also photo copy my receipt. I have not heard from her or her manager and I also emailed corporate and haven't heard from them .I have not step foot in this royal farms since then or any other royal farm I go to the gas station across the street now .they have loss a customer here.
-
August 2023 by Bloodystrawberry
No chicken and lady supposed to be working the food area was sitting in her car outside for over 15 minutes. Just got a refund. Lady in front with an arm brace was nice and bathrooms were mostly clean.
-
August 2023 by Dominique Robles
While trying to cash out for my gas purchase with cash the Machine would not take my cash. The store employee would not help me in anyway. I had real money they would not allow me to use. The employee acted like she could not be bothered and extremely rude. I was trying ti get gas to take a child to the emergency department. I ended up going to a Wawa in Middletown to use the same cash with no issues. God forbid you try to use cash at royal farms apparently they don’t want you to be able to pay.
-
July 2023 by Mistress Mayhem
Horrible experience with Roxanne at front counter. Very unprofessional and rude! This rofo has really gone ghetto
-
June 2023 by Unholy Halo
Red haired woman with no name tag is officially an agent of the coupon police LOL was worried that I might get a discount
-
April 2023 by J. S.
Don't order food or specifically fries when the short haired blonde girl is working. She either can't count or doesn't care about giving you the right amount of food. Had an order of fries that might of well been half what I paid for. The box should be filled up not half full. If you can't do your job right or don't care about it then go work somewhere outside of food services.
-
April 2023 by Pedro Santiago
Very unprofessional. White lady said she's a manager I thought she was a crack head. Black girl working was very rude to me when I asked how to use the gas self check out. I have 62,000 followers on social media and I will be posting about this royal farms. Do not go to this royal farms the will be the first and last time I visits that store. Thanks for nothing your store should be shut down!!!!!
-
March 2023 by Travis H.
I ordered the original chicken tenders and got spicy chicken tenders, and I ordered a double bacon cheeseburger with lettuce and ketchup and pickles and no bacon. Waited 20 minutes for the food while looking at people stoned out of their mind and having to no idea where they work and what to do and missed food that we ordered. I had to point out what they were missing.
-
February 2023 by Donna Oleary
Stored for gas, as usual when in Smyrna. The cashiers are always friendly. However, today, my wife and I ordered sandwiches. We were the ONLY two customers getting food.There were two employees making sandwiches, and one male employee not prepped for preparing food (no gloves, hat - he had very long hair, and no mask - he had a mustache & runny nose; he was scratching his head/ rubbing his nose with his wrist/ coughing into his hand, while standing between the two food workers).It took more than 20 minutes to make two simple sandwiches and a hashbrown.This was on Sunday, February 19, 2023 from 10:28am until 11:12am!
-
February 2023 by Mr Ryobi
I'm confused why make everything automated and have five people at the front counter? It just makes things complicated when you have to buy cigarettes or gas and you can't use the machines
-
January 2023 by vir pat
Bad service. Manager (Bill) making his own rules for cigarettes limits.
-
January 2023 by Jemssy Alvarez
Go to this location for fuel regularly. I also purchase lotto at this location. I have two suggestions to the management of this store: first, the ventilation system in the store needs to be checked. You can smell the grease in the air the moment you open the door. I understand that fried chicken is one of the main products and I believe you can offer these products without the overwhelming stench of hot oil if your ventilation system is working correctly. Second recommendation is to pay attention to the cleanliness of your gas bay and the need to fix the machine for tire air. It's been broken for many months with no signs of effort to make it functional.
