Royal Farms receives mixed reviews. Some customers report significant order problems, such as missing items like mashed potatoes and fries, or receiving the wrong breakfast sandwich. The chicken can be inconsistent, with some finding it dried out and not fresh. The automated systems combined with multiple staff at the counter are seen as complicated for buying gas or cigarettes. However, others absolutely love the store, praising the friendly staff who try their best to keep things clean. The coffee is great tasting and the breakfast sandwiches are good. For some, it is a perfect regular stop, viewed as a huge difference from other chains where orders are often wrong.