Willis Ford, Inc. is a reputable auto dealership and service center serving the Smyrna, DE community. They have been praised for their excellent customer service, with customers highlighting the professionalism and helpfulness of their staff, particularly Frank, Sarah, and Angel. Customers appreciate the smooth transaction process, from ordering and delivery to the convenient pickup and drop-off services. The dealership is known for its trustworthiness, with customers describing it as a great place to purchase a vehicle. While the repair services may be on the pricier side, customers appreciate the quality of work and the quick turnaround. Overall, Willis Ford, Inc. is a reliable and customer-oriented business that has earned the trust and satisfaction of its clients.
Always a positive service experience at willis ford! The service coordinators Rob, Jim are always great with assisting me & explaining so I can understand! I appreciate the ease of scheduling & the work it takes to keep my little truck running! Thank you gentleman & thank you Tara for being a great service advisor also!
July 2026
I had to make an unplanned stop on my way home one day because the screws of my under body shield fell out (due to work from a different mechanic). They happily squeezed me in for the quick repair and were so nice! I'm so thankful I was able to stop and have piece of mind for the rest of my ride home
June 2026
Excellent service! Great people! 5 star!!! They serviced my Mazda CX-5. Got the works.
