The AT&T Store on Concord Pike in Wilmington is a clean, spacious, and well-organized location offering phones, tablets, smartwatches, and wireless data plans. Customers consistently highlight the excellent, top-tier customer service provided by the staff, who are described as polite, nice, respectable, professional, super friendly, knowledgeable, efficient, and kind. Reviews note the team displays impeccable teamwork and provides service that exceeds expectations, with representatives taking time to resolve issues and find perfect plans without pressure. The staff receives warm greetings and makes customers feel at home with fun conversation. The store is well-stocked and the manager is also noted as being awesome and ready to help. Customers report being very satisfied with their experience, citing no hiccups in service and quality products, which leads them to plan on returning.
Excellent staff - Keith Waters was my sales expert and he delivered! The manger at this store is awesome too always ready to help.
October 2025
Darius was excellent in listening to our problem and resolving our issue. šš»šš»šš»
September 2025
I made a mistake of giving them a bad phone review cause Iām dyslexic. I meant to say Iām very satisfied. They were friendly and help me, greeted me once I came in the store. Thanks guys, and again sorry I hit the wrong button. I would always come back.
