Citi Trends is a cool urban wear store that offers a nice selection of clothing, though customer service could use some improvement. The store is generally clean, but lacks a good variety of jeans for men and young men, as well as items for young girls. Customers have noted that the cashiers seem to lack proper customer service training, with some appearing to have attitudes and not greeting or thanking customers. The store is also often not very busy, with one reviewer mentioning there was only one other person there during their visit. However, many customers appreciate the great prices and the wide range of options for the whole family.
Never again will I go here to shop. I had a layaway here and when I went to pick it up they couldn’t find it, and the manager was walking around looking for my items on the floor before telling me that they couldn’t find it
January 2024
Love this place . Love costumer service clean beautiful environment. ?
August 2023
The fitting room being closed three years after Covid it is crazy to me
