CVS has been a mixed experience for customers in the area. While the pharmacy is considered much better than Walgreens, with a larger space and better staffing, there have been some issues with the overall customer service. The pharmacy team has received praise, with efficient and accurate service from staff like Carla in the drive-thru, and pharmacists who take the time to address customer concerns. However, the inability to reach the pharmacy by phone due to an automated system has been a major inconvenience that needs to be addressed. In terms of the retail side, CVS offers a wide selection of products like vitamins at reasonable prices, and the stores are generally clean with friendly employees. But the pharmacy lines and wait times are often too long, indicating a need for more staff to handle the customer volume. Overall, CVS provides a solid pharmacy experience, but there is room for improvement in their customer service, particularly with the phone system and managing wait times. The central location makes it an important resource for the community, and with some adjustments, CVS could become a 5-star establishment in the area.
They have the most antisocial manager. This guy should not be near people or trusted wish resources. He has no regard for wellbeing, safety, or humanity.
February 2025
As you see the reviews very low, Poor customer service, rude people at the farmacy. Looks like cvs no train the workers for treat properly the patiens.
January 2025
I wish i can give them -10 staff super disrespectful