Enterprise Rent-A-Car
Car RentalHours:
100 Philadelphia Pike, Wilmington DE 19809 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car offers a wide range of car rental options at thousands of locations, including airports and Wilmington. With over 30 countries available for rentals, the company prides itself on its 65 years of experience and commitment to exceptional customer service. Customers appreciate the easy online booking process and the convenience of the Enterprise app. Reviews highlight great customer service, with employees described as prompt, courteous, and professional. Many customers have shared positive experiences, noting the helpfulness of staff members, such as the manager at the Pennyhill location and other agents who provided assistance with insurance issues. The cars are reported to be in great condition and meet customer needs effectively. Some customers noted challenges with the rental process, particularly regarding deposit requirements and additional documentation. However, overall, the feedback is overwhelmingly positive, with many wishing all businesses operated with the same level of care as Enterprise. This branch is consistently recognized for its reliability and friendly service, making it a highly recommended choice for car rentals.
Most Recent Reviews
March 2025
Enterprise is still providing quality service in 2024. After reserving a compact car online, the Enterprise rep surprisingly offered an "on- -the-spot" upgrade for the same rate. Each customer service agent gave clear answers for an incredibly smooth rental. GOD BLESS the Enterprise folks!
March 2025
Very good service!! Trey is very helpful. Love her professionalism.
February 2025
Everyone was so helpful!
The agent I worked with even went so far as to contact me to say that my insurance was not correct and prompting me to inquire why.
The car itself was in great condition and was just what I needed.
More Comments(160)
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- Wilmington, Delaware
