Mattress Firm Concord Pike offers a welcoming shopping experience with knowledgeable staff committed to helping customers find the best sleep solutions. The store’s Sleep Experts® are highly trained, spending over 200 hours to provide personalized assistance with mattresses, bedding, and essentials. Customers appreciate the friendly and helpful service, with staff members going above and beyond, even fixing computer issues to ensure a smooth experience. Many reviewers mention staff members like Richie, Bernard, and Arthur, noting their helpfulness, patience, and expertise in recommending suitable mattresses for both adults and kids. The store provides confidence with the Love Your Mattress Guarantee®, competitive pricing on well-known brands such as Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®, and a 120 Night Sleep Trial® to ensure satisfaction. Delivery is prompt, often within two days, and staff members are accommodating, even delivering on holidays when needed. Overall, customers have found the store to be informative, pleasant, and restful, making Mattress Firm Concord Pike a trusted choice for quality mattresses and excellent customer service.
Salesman was extremely helpful in deciding what type of mattress would be best for us. We both have back problems and he helped us find one that would help make us more comfortable at night. He also was not pushy but allowed us to take our time in deciding and even kept us within budget. Would recommend this store to... read full comment
May 2026
Grabbed a mattress for a great price with the memorial day sale. Sadly we missed out on the 400 dollar nectar king but still got what we wanted for a great price. Would recommend mattress firm on concord pike
May 2026
Wesley was great, he was patiently attentive, listened to what I was looking for in a mattress and had me set for delivery the next day. I’m going to sleep well… Thanks Wesley.
