Appliances in Wilmington, DE

“I had a great experience with Big Centric Appliance. The staff was knowledgeable, professional, and took the time to answer all of my questions. Their selection of appliances was impressive, and the entire purchasing process was smooth from start to finish. Delivery was on time, and everything was handled with care. I would definitely recommend Big Centric Appliance to anyone looking for quality products and excellent customer service in Delaware.”

“Simply amazing! Katie helped us pick out and purchase appliances for our kitchen renovation. We felt as though we were well taken care of in terms of very competitive pricing and terrific appliance selection. Katie is very knowledgeable and provided us with all the necessary information to choose the appliances that would work best for us. She went the extra mile by helping us complete all the rebate paperwork. We highly recommend Katie!”

“I’ve only ever purchased my appliances from big box stores, and was planning to do the same for my upcoming kitchen reno, but after my oven being out of stock everywhere, I visited ABC after my contractor recommended them. I got the oven I wanted, and Judy helped me pick out a beautiful fridge. Delivery was seamless and I got a better price than if I just went to a big box store. Definitely recommend!”

“I had an idea of what I wanted when I went to the store in Philly. Laurel listened to me and offered to show me different pieces based on what I was looking for. I am so happy I agreed to her suggestion. I was indecisive and kept going back and forth about a couple of things. She patiently discussed everything with me, answered all my questions, and gave me several swatches for me to consider. She also emailed me the three different options I was considering. There was no pressure to purchase anything. Laurel was kind, patient, respectful, and an overall pleasure to work with.”

“(5 stars for what it is, not 5 stars compared to a NEW appliance store of course) We've purchased two refrigerators from H & N. Yes, they were a little older models, but very generously sized and very very cold. I think both were about $280 a few years apart. They delivered on time and were very courteous. Would recommend and would go back!”

“This is a great place to get ideas. Some things are online only, but there is a lot to see here in the showroom. We did not make an appointment, but Christina was so friendly, helpful, and full of knowledge, and she helped us anyway after her last appointment ended. We were able to get a really great sale price on the item we were shopping for, and she followed up to make sure we were able to place the order.”

“I walked in to the Concord mall Best Buy today with the intentions of canceling my Verizon plan due to their poor customer service. Luckily For Verizon, I met their representative Elijah Donald. Elijah is the standard for professionalism that Verizon( and bestbuy) needs. Not only did he help me with my issues and concerns. He was able to hook me up with an insurance plan and a new phone that was greatly needed. Best Buy has an All-Star working there and it’s definitely him.”

“This week I visited the Home Depot in Wilmington to purchase a few items for a client project project that live close by After realizing that some of the materials I bought were too short, I returned to exchange them. Unfortunately, my experience at the customer service desk with Angela was one of the worst I've ever had at a Home Depot. She was very rude, unprofessional, and made me feel as though she had a personal issue with me during what should have been a simple return transaction.

Thankfully, the manager, Christi, stepped in to assist. The difference in professionalism was immediately noticeable. Christi was respectful, patient, and took the time to listen while I explained the situation. Even while I was speaking with Christi, Angela continued talking from the back, interrupting and making inappropriate comments. Christi had to ask her to stop because it was disrespectful and unprofessional.

Christi handled the situation with excellent customer service and completely changed what could have been a terrible experience. Because of her professionalism and willingness to help, I decided to leave a 5-star review. Otherwise, my experience with Angela alone would have deserved only 1 star. Thank you, Christi, for representing the level of customer service customers should expect from Home Depot.”