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April 2024 by Chester Magreer
Really helpful sales associate, good selection of quality prodicts.
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March 2024 by Christina Nole
Really wanted to leave a five star! The staff was amazing but a lil irritated I spend a couple hundred dollars and it’s not a working customer bathroom. Man claimed it’s broke and the company won’t fix it. Hopefully this gets it fixed faster.
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January 2024 by Dana Williams
I haven't worn sneakers in over 15 years due to diabetic neuropathy. I even had shoes made for me by my podiatrist and they were too painful to wear. I went into this store and was helped by Andrew. In under an hour I was measured and he found me the perfect sneakers. He even showed me diabetic socks. I can't wait to put them on and walk my dog! Thank you Andrew for your patience.
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January 2024 by Jennifer Nelson
The employees here were so helpful and patient with me. They accepted a return with no fuss, and spent time helping me find the perfect shoe.
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June 2023 by Maiya S
I came here for Mother's Day! Da'jour helped my mother and I out. He helped us find our perfect shoe fit. The store was clean andThe staff was very friendly and I will be back to this location.Thank you!
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May 2023 by Megan Stewart
Super clean and nice store. The store is much smaller than I imagined and so is the selection but still worth the trip. You can also return online purchases in there as well!
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April 2023 by E B
I love the customer service here. They're knowledgeable in helping you find the right fitting sneaker for whatever your needs are. Thanks Reggie for all your help!
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March 2023 by Kyle H
Store was clean. Immediate eye contact and greeting with a store associate when I came through the front door. Browsed until I was ready to be helped. Team member Dajour helped me , he was friendly , efficient and good at his job. Overall really good experience.
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March 2023 by CANDICE PIRETTI
Visited the store today and the service was amazing!!! Two fabulous young men were helping us and beside being super helpful they were competent and very knowledgeable!!!! Kudos
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August 2022 by Nicole Evers
Just got a new pair of sneakers and wasn't sure what size I needed or what would be best for my activity. Jaime was extremely helpful and patient while explaining my options and tips for the what to get. Love to see there are still stores with excellent customer service and pride in their job.
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May 2022 by Nicholas S
For the first time in years I was not brushed off and told to just order online from a shoe store employee since I wear a large size. Joseph immediately helped me as soon as I walked in, measured my feet as they havent been in awhile and broke down the correct size and suggested the proper insoles to help with my arch. I cannot thank Joseph enough and will send absolutely everyone I can to this store just because of him. Best service I've ever encountered in any store!!!
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March 2022 by Ken Halaby
In general, New Balance are great shoes that are often recommended by podiatrists. At this location there are a couple pedorthists on staff that really know their stuff. Highly recommend checking them out if you care about your feet!
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March 2022 by Gary Robins
I'm not a review person - but the gracious caring service I was given by Reggie certainly needs recognition - Thank you Reggie!
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January 2022 by Carrie P.
I really needed a pair of sneakers that gave me support and yet were comfortable to walk in. Worked for years doing hair and having to wear heels all the time was difficult over the years, as my issues developed after I retired. I was so happy to find New Balance so I could get sized correctly and find a sneaker that will last. I know I will be going back to get another pair for the summer.
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December 2021 by Scott Weihermuller
As I’ve gotten older it’s been next to impossible to find shoes that fit. Being on my feet all day it’s very important. I went in and found Joseph. The shoe expert. He spent as much time as needed to make sure my feet were comfortable. I’ve never ever had someone go as far as he did. It was by far the best experience I’ve ever had buying shoes. I highly recommend the Brandywine New Balance Location.
