Quest Diagnostics provides a range of medical testing services, including COVID-19 antibody testing by appointment. The facility is located in the Stoney Batter Medical Pavilion, with operating hours for drug screens and TSPOT testing from Monday to Friday, 7:00 am to 3:30 pm, and Saturday from 7:00 am to 11:30 am. Patients can find various testing options, including routine lab tests, drug screens for both DOT and non-DOT, as well as pediatric specialty tests. Many reviews highlight the excellent customer service at Quest Diagnostics. Staff members like Elga and Krishna have been praised for their helpfulness and efficiency, often going above and beyond to accommodate patients. The atmosphere may not be the most modern, but the personnel are friendly and attentive, making visits more pleasant compared to past experiences with other labs. Overall, patients appreciate the professionalism and care provided, especially from skilled phlebotomists who ensure a comfortable experience during blood draws. For more information and to schedule appointments, patients can visit QuestDiagnostics.com.
Elga's customer service was excellent! I had reservations at another Quest lab. I was on time at the wrong lab. Elga took care of my mistake with a smile.
November 2024
The staff are professional and talented and exemplary customer service
October 2024
Sure the 1980’s office decor is far from uplifting but Jason at Quest Diagnostics was tremendously helpful, attentive and efficient.