U-Haul Moving & Storage of Wilmington offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, and moving supplies. Many customers have praised the friendly and helpful staff, mentioning specific employees who provided excellent service, made the rental process smooth, and ensured they were well-informed. For example, Steven B and Robert B received positive reviews for their professionalism, friendliness, and assistance, helping customers quickly and efficiently. The trucks are generally reported as clean and ready to go, making the experience convenient and pleasant for most. However, some reviews highlight issues with the return process, describing rude behavior and difficulties when trying to return trailers, which can make the experience frustrating. Despite these concerns, many customers appreciate the overall service, expressing willingness to return and recommend the location. Overall, the business provides comprehensive moving solutions with attentive staff, though there are occasional challenges during trailer returns.
