Dillard's is a prominent fashion retailer known for its wide selection of clothing, shoes, handbags, accessories, cosmetics, and home goods. The store at Altamonte Mall in Altamonte Springs, Florida, offers products from various national and exclusive brands, including UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher. Customer experiences vary, with some highlighting friendly and helpful staff across different departments. A saleswoman in the Polo section received praise for assisting a customer in choosing a special gift, while employees in the cosmetics section, Stephanie and Kimberly, were recognized for their exceptional service. Jeff from the Polo section also provided outstanding customer service, helping a customer prepare for a dinner. However, some reviews mention concerns about the treatment of Black customers and suggest that there may be inconsistencies in staff attitudes. Despite this, many customers appreciate the overall service, with specific mention of a relaxing facial experience with Joyce. Dillard's aims to deliver style, service, and value, making it a destination for various shopping needs.
I can find anything I need at Dillard's for me, my husband, my daughter. I always find what I'm looking for and sometimes some things I didn't know I was looking for.
February 2025
very nice, the staff's attention was very good, and the product I bought was excellent
February 2025
Maggie helped my fiancé and I find perfume/cologne and she was amazing! I’m so happy she assisted us, 10/10!!
