Dillard's is a prominent fashion retailer known for its wide selection of clothing, shoes, handbags, accessories, cosmetics, and home goods. The store at Altamonte Mall in Altamonte Springs, Florida, offers products from various national and exclusive brands, including UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher. Customer experiences vary, with some highlighting friendly and helpful staff across different departments. A saleswoman in the Polo section received praise for assisting a customer in choosing a special gift, while employees in the cosmetics section, Stephanie and Kimberly, were recognized for their exceptional service. Jeff from the Polo section also provided outstanding customer service, helping a customer prepare for a dinner. However, some reviews mention concerns about the treatment of Black customers and suggest that there may be inconsistencies in staff attitudes. Despite this, many customers appreciate the overall service, with specific mention of a relaxing facial experience with Joyce. Dillard's aims to deliver style, service, and value, making it a destination for various shopping needs.
3.5 stars We walked through the mall and saw many lovely items ready, they have a current special until November 14th which you can take $25 off after some conditions are met. They had some great shoes on special but I was not shopping tonight, just passing through.
August 2025
This store had the best selection of women clothing all in one spot. The best shopping experience I had in FL since moving from NY in 2018. I’m so grateful. I now have my go to stop for all things fabulous.
August 2025
I love Dillards, sure it’s a bit pricey but reasonable if you buy products on sale. There is quality stock, the store is always neat and tidy and customer care is always pleasant. After all, you do get what you pay for.
