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February 2025 by Jeanette Heideman
I can find anything I need at Dillard's for me, my husband, my daughter. I always find what I'm looking for and sometimes some things I didn't know I was looking for.
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February 2025 by S P
It smelled like mold the second I walked in I had to leave! So unsafe
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February 2025 by Tobye M L
very nice, the staff's attention was very good, and the product I bought was excellent
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February 2025 by Vaughn
Staff need to smile more and the entrance I felt like I was entering a stressful environment
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February 2025 by Ashley Plavnicky
Maggie helped my fiancé and I find perfume/cologne and she was amazing! I’m so happy she assisted us, 10/10!!
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January 2025 by Rich Garcia
over price store damp smell in store
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January 2025 by Audrey Kirteley
Lovely store however terrible experience with customer service
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January 2025 by Sandra Sandberg
Great store. Very good sales. Many name brands. Enjoyable experience.
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January 2025 by Ageless Beauty
This store was organized and we found what we were looking for customer service was very helpful
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December 2024 by Jonathan Clark
I was helped into a great shirt that fit a big and tall man like myself.
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December 2024 by Sabine JM
I am a dark skin black woman, I went to the Dansko section for work shoes. Employee was friendly but started talking about Black Friday deals as if I cannot afford an almost 200$ shoe. Unfortunately I could not find a decent size. Strangely, I did not feel too out of place due to being black and dressing super casual with a black cap. I wanted to go to the perfume section but did not have time. I will be back at this location hopefully the employees at the perfume section are not full blown racists like these comments are stating.
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December 2024 by Destiny Deal
Racist always being watched and you’ll get racially profiled, I would never spend money with dillards or Macys
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December 2024 by Jessica Smith
Saleswoman in Polo Section for Men was a sweetheart and helped me pick a special gift to myself because I had a friend that recently passed away but he was obsessed with Polo so I had to purchase his fav brand.
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November 2024 by Roxie Ball
I’ve visited this store three times over the past six days, so this review is based on my overall experience rather than a single visit. I’d like to recognize the two wonderful associates in the intimates and women’s dresses sections who helped me—unfortunately, I didn’t catch their names, but they were the highlight of my visits and the main reason I’d consider shopping here again.
That said, there’s room for improvement in the way some of the other staff interact with customers. It would make a big difference if all shoppers were treated with the same kindness, warmth, and respect, rather than feeling like an anonymous face. In my experience, a customer’s decision to return often depends on how they’re treated throughout the process, including with returns. Feeling valued—even when returning an item—could encourage customers to keep shopping with you.
I hope this feedback is helpful and encourages a more consistently positive experience for all shoppers.
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November 2024 by Muriel Jones
Much appreciation to Stephanie (Clinique) and Kimberly (Estee Lauder) for going above and beyond to assist me with my purchase. You are two wonderful ladies who provide exceptional customer service!
