Dillard's is a prominent fashion retailer known for its wide selection of clothing, shoes, handbags, accessories, cosmetics, and home goods. The store at Altamonte Mall in Altamonte Springs, Florida, offers products from various national and exclusive brands, including UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher. Customer experiences vary, with some highlighting friendly and helpful staff across different departments. A saleswoman in the Polo section received praise for assisting a customer in choosing a special gift, while employees in the cosmetics section, Stephanie and Kimberly, were recognized for their exceptional service. Jeff from the Polo section also provided outstanding customer service, helping a customer prepare for a dinner. However, some reviews mention concerns about the treatment of Black customers and suggest that there may be inconsistencies in staff attitudes. Despite this, many customers appreciate the overall service, with specific mention of a relaxing facial experience with Joyce. Dillard's aims to deliver style, service, and value, making it a destination for various shopping needs.
Sanford one needs Stock.. Altamonte needs more selection
June 2026
Always amazing deals- and great in-store activities
May 2026
Great experience here as I was helped by several people. I bought a watch and it needed to be sized and they did it on the spot. Very happy with my purchase and I expect to go back and patronize the store more due to the service and quality of the goods that they sold.
