Pep Boys Auto Service & Tire Shop at 710 W. Highway 436, Altamonte Springs, FL, is a trusted local auto care center offering a range of services for cars, trucks, and SUVs. The shop specializes in tire services, including new tires, tire repair, and tire replacement, with same-day service to help customers stay safe on the road. The team also provides comprehensive auto repairs and maintenance such as oil changes, brake repairs, battery replacements, and inspections. They service hybrid and electric vehicles, making them a convenient choice for various vehicle types. Customers generally have positive experiences with the staff, noting that the shop is efficient and the check-in and check-out processes are easy. Some reviews mention helpful and knowledgeable technicians who genuinely care about customer satisfaction, with staff like Phil going above and beyond to assist during busy lunch hours. Many appreciate the quick turnaround time, often around an hour, and the shop’s ability to warn customers about longer wait times. However, some negative experiences are also reported. One customer expressed dissatisfaction with a front desk employee’s attitude and the difficulty in getting certain services, such as transmission fluid exchange, due to liability concerns. They also highlighted issues with pricing and added charges, feeling that some repairs were overpriced or unnecessary. Despite these concerns, the overall reputation remains positive, with many customers returning for reliable service and helpful staff. Pep Boys is a dependable auto service center with experienced technicians committed to keeping vehicles in good condition.
We are from out of town and in a bad situation to where we needed to get our tires fixed right away to get back on the road. They were super quick, so friendly and very reasonable. I would give them more stars if I could!
February 2026
So quick and easy! Cliff was great at explaining and giving estimates! Wasn't a pushy experience and with an appointment was out in less than 30 mintues for an oil change.
February 2026
Stephanie was amazing! Great customer service! Would definitely recommend this location to family and friends! :)
