Trustco Bank provides old school, personal service, welcoming customers by name. The bank offers a wide variety of great deposit and loan products, with access through its website and mobile app. Multiple reviews highlight impeccable, professional, and courteous service from staff and management, describing the environment as very clean and professional. Customers report wonderful, helpful, and friendly management that goes above and beyond. Specific services praised include quick and simple help with closing and opening accounts, commercial notarization, and assistance with documents. The experience is consistently rated as great and amazing, with staff noted for being kind, courteous, and treating customers as guests, making a difficult day better. Trustco Bank is a 5-star rated institution.
