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Open 24 hours
605 W State Rd 436, Altamonte Springs
Banks
“I would like to extend my deepest gratitude to Karol Molle for her exceptional customer service at PEFCU. Just a week prior to meeting Karol, we were left bewildered and disappointed due to a lack of assistance from another associate regarding our stock management. It was a frustrating experience that left us questioning our engagement with PEFCU.However, Karol turned our skepticism into trust with her exemplary service. She not only addressed all our questions with clarity and depth but also demonstrated an exceptional commitment to understanding our needs. Her patience was remarkable as she meticulously explained the processes involved, ensuring we felt confident and informed. Karol's kindness and compassion were evident throughout our interaction, making it not just a transactional experience but a genuinely pleasant one.Karol's dedication and professionalism are truly commendable. She is a standout member of the PEFCU team, deserving of substantial recognition for her efforts. Her ability to transform our frustration into satisfaction is nothing short of remarkable. Thank you, Karol, for your exceptional service and for making our experience so memorable!”
“I went in w/ a question and got the teller Santiago, who went above and beyond to help me with my situation. Overall it was a pleasurable experience and I would like to show my appreciation to him and the hiring managers for keeping such enjoyable people in their customer service.”
“I have been a customer at this bank for a few years and I have to tell you that Tiffany is one of the best people you have in that branch. She is the sweetest nicest person , whenever I’m in there very professional and always takes care of me and my needs for my company. Your new employee Christina is very professional and sweet. Balthazar is a great teller also he helps me whenever I go in and no one else is available he jumps right in. I am so glad I made the choice to come to the Altamonte branch”
“Thoughtful service offered by Shannon Folz to replace my credit card card & I also thank Bryan Huntintgon & team. Also excellent with Home Equity loans. All are very professional & kind.”
“The banker at Trusco helped us with closing and opening an account, as well as commercial notarization at the same time in a quick, simple manner. 10/10 great experience”
“I have been going Ginny, the bank teller in Altamonte Springs 436 branch for years. She has always delivered wonderful customer service with a smile!! She is the best!”
“My mom had an account with Bank United. Before she died in 2024, Brian Burke worked with me to ensure her RMDs were made in a timely fashion. And after she passed, Brian and Fabie Isaac went out of their way to help me get everything taken care of. Truly the epitome of customer service. ?”
“Great service. It’s the primary location I use. They don’t have a drive thru but they are conveniently located and have great customer service. Even when there is a line it moves quickly.”
“I’m a long-time Chase customer and have been banking at the Altamonte Springs location for over 10 years, while also using other Chase branches regularly. This location consistently stands out above the rest, for both personal and business banking.
Jacob, Kelly, and Matthew are exceptional. They’re knowledgeable, professional, and genuinely care about doing things the right way. Whether I’m handling everyday personal banking or more involved business needs, they take the time to explain options clearly and make the process smooth and efficient.
What truly sets this branch apart is the level of customer service. You’re treated like a valued, long-term client—not just another transaction. Every visit is friendly, organized, and handled with attention to detail.
If you’re looking for a Chase Bank in Altamonte Springs that excels in both personal and business banking, I highly recommend this team.”
“My husband and I were searching for a new bank after being unsatisfied with the credit union we have been with for 16 years. We received a mail flyer for 5/3 and decided to check them out. From the moment we walked in the Altamonte location the service was incredible. Priti came out pretty much right away, greeted us and we began discussing accounts, questions we had, options, credit cards, etc. She was thorough, very knowledgeable and we immediately felt comfortable and trusted her experience and honesty. I also observed the interactions with other customers as they came inside the bank and how they were treated. It reminded me of how banks used to be back in the day - teller greeted people, laughed with them and I noticed some were even called by name when they first walked in. We felt at home there and actually valued as customers and are extremely happy to have made the switch. Honestly wish we would have done it years ago. And another thing, the online banking site is super user friendly so it wasn’t hard to get used to something new. Thanks 5/3.”
“I’m usually not one to review a bank but because I have to come in regularly for my business I visit about twice a week. I just HAVE to say that Brandi, Breeann and Hernando literally improve my day every single time I visit. Their impeccable customer service, attention to detail and wonderful attitude turn banking from a chore to a pleasure. Hopefully their management notices this because those employees are absolute gems of human beings.”
“While I don’t particularly care about Truist as a bank one way or another, Jasmine at this branch is such a delight that I wanted to give her a 5 star review. She treated me with kindness and respect, and it made such a big impression on me. I hope Jasmine has nothing but green lights on her commute home.”
“I’ve been using Chase for my business for a long time, and this is the best location by far. The team is friendly, professional, and truly helpful. They quickly scheduled my appointment, provided excellent service, and did everything to resolve my request promptly.
The lady at the front desk was especially kind and welcoming.
If you’re looking for someone who genuinely wants to help — this is the place.
Thank you so much JERRY ORTA?”
“Went in the morning on a weekday, Christopher helped me get a cashier's check. The environment was very quiet and calm, and he helped me get what I needed in good time.”
“For the past 15 years, I’ve been a proud customer of TD Bank, and I want to take a moment to acknowledge one of the people who truly makes a difference, Marien Arrascue, Teller Manager. Marien has consistently gone above and beyond with her patience, professionalism, and kindness. She always greets me with a smile and takes the time to explain things thoroughly, never making me feel rushed. Her dedication and genuine care for customers reflect the values that make TD Bank such a trusted institution. It’s rare to meet someone who brings both warmth and excellence to their work every single day, but Marien does exactly that. She is a shining example of outstanding customer service, and I am grateful for the positive impact she has made on my banking experience over the years.
Thank you, Marien you are truly awesome!”
“Searching for a branch that is closer to my new home. Went to another location weeks ago but was not pleased with the service. Tried this location yesterday to see if I will have any luck… Thanks Maria for the great service! Professional, friendly, and patient. Discussed and helped me with my account perfectly. Went back today for more service because of a great experience!”
“Jan Grant is the BEST employee you have. On Sept. 16, she help my husband, and Jane was very Professional, Patient, and Empathetic. Could be good idea that She teach the other ones how to be with custumers... God Bless you, Jan, for been like you are! Never change.”
“Went in for a wire transfer without an appointment, was met with a smile, waited less than ten minutes and service from Olga was professional, thorough and patiently instructional. Couldn’t hope for anything better, thanks so much.”
“I had the pleasure of having Shawna McMillion to help me open an account and she made the experience very smooth by providing me with all the things I needed to know and answered any questions I had very thoroughly. I will definitely go to this branch for her next time I need help with anything else!”
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“Tanya was absolutely very helpful and very quick. She was also understanding of the frustration I was dealing with. Thanks to her I was able to quickly cash my paycheck. Thanks Tanya ?”