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January 2024
Special shoutout to Logan U. At the U-Haul in Altamonte Springs FL. Logan heard my concerns regarding my reservation with a previous rep. After doing research, he educated me that my reservation was canceled and he went above and beyond to reserve a 10’ truck immediately. Kudos for your top tier service!
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November 2023
The staff wanted me to use a dirty pickup truck that smelled like dead bodies had been hauled away in it! When I insisted that it bee cleaned, the young man took about a half an hour trying to clean it and it still was dirty!
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October 2022
Terrible customer service. This is an example of why people do not deserve $15 a hour. Incompetent people. Screwed up my reservation.Only positive thing was the gentleman that took off the trailer from my truck. Was very nice and respectful