Visionworks is a leading optical retailer with over 700 locations across 40 states and Washington, D.C. They are committed to providing customers with a superior experience. Visionworks offers a wide selection of glasses and contact lenses for men, women, and children, including designer and exclusive brands like Ray-Ban. They also provide prescription sunglasses and accept hundreds of vision insurance plans. The company's eye doctors offer comprehensive eye exams for adults and children, encouraging customers to schedule their annual check-ups. Customers praise the fantastic eye providers and staff, as well as the store's cleanliness and organization. Visionworks is known for its exceptional customer service, including a 100-day satisfaction guarantee on frames. However, some customers have reported inconsistent experiences, with a few noting issues such as lack of acknowledgment and assistance when shopping for glasses. Additionally, customers have encountered problems with the accuracy of store hours listed online. Overall, Visionworks is highly regarded for its quality products, services, and commitment to customer satisfaction.
Love my new prescription sunglasses!! The frame selection is great and very good customer service!
July 2026
Thanks Serenity and mom for your assistance. I look forward to picking up my new glasses. Your customer service was appreciated.
May 2026
Sonia was wonderful!!! So helpful and patient while I picked my glasses and helped me with all of the options for them, they were ready almost a week before quoted, fantastic service!!!
