Truist is adapting its services to ensure the health and safety of clients and staff. Currently, teller services are available through drive-thru lanes only, and in-person visits are by appointment. Some branches are temporarily closed, while others remain open with added sanitization measures. Feedback from customers varies. One customer experienced frustration when transferring money, as regulations prevented direct transfers between accounts. However, another praised the helpfulness of staff, specifically highlighting Shannon's expertise and kindness during a challenging situation. Corey Sullivan also received commendation for assisting with account management, demonstrating patience and support throughout the process. Overall, customers appreciate the staff's friendliness and willingness to help, particularly after the recent Truist merger. Many recommend the bank for its quality service and commitment to customer satisfaction.
Sharron was amazing! She was kind and helpful!! I had multiple accounts to open and she did a great job!
June 2022
Mr. Corey Sullivan helped me close an old checking account and open a new one- 10/10 will continue to utilize Truist and this particular branch for all my banking needs! He was kind and called me a couple times when pending autodrafts made it more complicated to finally close the old account. Grateful for his help figuring... read full comment
April 2022
The Truist merger is complete! I love all the staff here, they are so kind and helpful. I would recommend this bank to anyone in need of financial services.
