“Ivan is always very helpful and I formative of new products every time I am in the bank. It is very appreciated as well as his festive attire today before Christmas! Merry Christmas ?”
“Great bank to deal with, I have both personal and business accounts. Absolutely the best people. Customer care is far superior to other banks. Deal with a local bank and not a mega Corp bank and you'll appreciate being a customer and not a number.”
9AM - 5:30PM
1890 S 14th St building 200, Fernandina Beach
Banks
“Fantastic Bank!! Great customer service with a personal touch. They also support the community in so many ways. The staff goes above and beyond for their customers and community. I highly recommend this bank.”
8:30AM - 6PM
5472 1st Coast Hwy Suite 12, Fernandina Beach
Banks
“The most flabbergasting trading platform ever, quick withdrawal and am so overwhelmed with the outcome. I have been using this platform together with the most recommended Forex strategy on the internet mrs,victoria crypto and so far I have no complaints making over $7,000 - $15,000 on a weekly basis, which I started with a capital of $1,000. Thank you victoria for your tremendous help in my account, without your diligence, hard work, late nights, and early mornings I wouldn’t have been able to earn in the market. Excellent work!”
“I love my bank! They are attentive and friendly. I had an issue with my mobile deposit and had to come in to the branch to deposit instead. The lady who helped me was so apologetic, and it wasn't her fault! I have several accounts at this bank, and while I would prefer that their customer service line be staffed by people in America (nothing against it--they just are very scripted and don't always understand my needs), the in person experience is untouchable.”
“Most friendly, home-town feel FFBF branch is Fernandina Beach. They are so helpful for my accounts, my childrens' savings accounts, and free checking for our Girl Scout Troop.”
9:00 AM - 5:30 PM
1891 S 14th St, Fernandina Beach
Banks
“The Regions team is professional, friendly on top of every detail and more importantly, they have delicious dog treats for our dog truly a great neighborhood bank walk in and they know your name”
“We have been customers of Synovus for many years and have always loved the personal attention, friendly people, professional assistance and service. We have our personal and business banking here because we don't feel like we are just a number, but as though our business matters to the staff.”
“Mr. Corey Sullivan helped me close an old checking account and open a new one- 10/10 will continue to utilize Truist and this particular branch for all my banking needs! He was kind and called me a couple times when pending autodrafts made it more complicated to finally close the old account. Grateful for his help figuring all that out!”
“So I don’t normally put a lot of thought into who I bank with, I want to know my money is safe and accounted for, but ultimately what makes or breaks a bank for me is how they handle customer service when things go sideways and you need a little extra help.I live an hour away from this branch, and when I moved to where I live now, Regions flagged suspicious activity on my account the Friday before Memorial Day weekend and froze my account so I couldn’t log into online banking or use any electronic money transfer services like Venmo or Zelle linked to my account,.I had just opened a new checking account so I didn’t have a debit card yet, so this was kind of a perfect storm of banking problems at just the wrong time. That afternoon I just so happened to get a call from Manning Burns, just calling to see if I had any banking needs. When i explained that I did in fact have banking needs he got my account straightened out within a few minutes and fixed everything so i could get by until my new card arrived.A few months later I lost my debit card a couple days before getting sick with Covid. You know who called once again just to check in and see if I needed help with anything related to my bank account? Manning Burns, he ordered me a replacement debit card and I didn’t have to navigate the website, fill out any forms or anything at a time when I was incapable of walking down stairs without needing a nap.So fast forward to last week when I deposited a check large enough to require a 7 day hold, I wasn’t aware that hold would happen, and I was hoping regions could take a few extra steps to ensure I got that money by the first of the month. I called the regions customer service line and a very polite associate unfortunately couldn’t help me, then I remembered I live in a world in which Manning Burns exists.So this morning I called this branch, and asked for Manning, he was unavailable because he was helping save someone else’s financial future, but he called me back within 8 minutes. When I explained the situation to him, he did not make any empty promises, but he offered to take a stab at this issue, and within about ten minutes the hold was gone and the money was deposited into my account.Manning Burns is the only reason I am still a Regions customer, if he goes I go.”
10AM - 4PM
1822 S 8th St, Fernandina Beach
Banks
“I arrived at the Fernandina Beach Bank of America branch late in the afternoon to wire money for escrow on a real estate transaction. The branch was very busy and I did not have enough advanced notice to make an appointment. As closing time approached, I fully expected to be turned away and would then lose the offer I had placed on a house. I was in the midst of contacting my realtor for options because it was three minutes to close and I still had not been able to transfer the funds.This is when Financial Center Manager Ryan McCarthy stepped in. He noticed that I had been waiting for some time and took it upon himself to ensure that I would be able to make my wire transfer that day. He personally stayed late with me and verified the transaction went through even though it was after close of business.I cannot express how much of a relief it was to have Ryan's exceptional customer service alleviate a considerable amount of stress by allowing us to continue with the transaction.Thank you Ryan for your outstanding customer service, we will continue to be happy customers at your branch!!!”
“Victoria at Wells Fargo is the best! And the lady at the counter was sweet, pleasant, and always helpful. I have personally banked with Wells Fargo for over forty years. Never had any issues with them in person on in the online app. Highly recommend this bank.”
“Victoria at Wells Fargo is the best! And the lady at the counter was sweet, pleasant, and always helpful. I have personally banked with Wells Fargo for over forty years. Never had any issues with them in person on in the online app. Highly recommend this bank.”
9:30 AM - 4:00 PM
1860 S 8th St, Fernandina Beach
Banks
9AM - 5PM
92 Amelia Village Cir, Fernandina Beach
Banks
“The manager at the Fernandina Beach branch Ryan M. Is amazing. He goes out of his way for the customer and will spend time going the extra mile for them. Thank for all your help.”
Open 24 hours
5211 South Fletcher Avenue, AMELIA ISLAND
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“Sarah was wonderful to work with! As first time homebuyers, my husband and I had a lot of questions regarding our mortgage and locking in our interest rate. Sarah made the entire loan process a breeze and made sure we understood each step. We are SO thankful to have worked with her. Highly recommend!”