“I had a fantastic experience with Alexander. His deep product knowledge and professionalism made my visit enjoyable. He efficiently addressed all my questions and provided me with everything I needed.”
“Wow! Miguel was an expert AT&T technician and manager with super patience! He helped me find the right phone, transfer APPs and data flawlessly! The amazing part for me was people kept coming into the store nonstop and his patience and demeanor never changed despite the fact that some customers were rude! He kept his cool and treated each customer with the highest level of respect! He should be promoted and charged with teaching others how to be a true Customer service manager. I would recommend this store to everyone! Great job!”
“I experienced great difficulty receiving my “free” upgrades. I was charged for 8 months BUT Kevin M. Provided the BEST customer service. He finally was able to get Verizon to refund the charges. He is a huge asset to Verizon!!!”
10AM - 8PM
4860 Sun City Center Blvd, Sun City Center“Store was super clean! Came into the store to pay bill was assisted by Bianca she was super friendly and went above and beyond and even assisted me with getting some changes to my account! Next time your there ask for Bianca she was the best!”
9AM - 7PM
13166 US-301, Riverview“Michael helped me pre-order and set up my new S24+ and he was very kind and answered my questions so clearly! A great experience, and I'm very happy with my new phone. :)”
10AM - 8PM
10662 New East Bay Rd, Gibsonton“I recently attended a sponsored event at this Cricket Wireless store for a WWE superstar meet-n-greet. The staff there was my favorite part of the experience (besides meeting a famous pro wrestler!). They were very kind and made sure everyone standing in line outside in the Florida heat was taken care of. After my visit I am definitely considering switching carriers.”
“My husband and I stopped by the store yesterday, Friday, Jan 12th to find out why my service wasn't as strong as it used to be and to replace my screen protector. That's where we met Brendan. He was so polite, knowledgeable, professional and patient. He fixed everything on my phone and reviewed our account. We spent quite a bit of time with Brendan and never felt like we were rushed. He should be your employee of the month. I will definitely go back if just to stop in and say hello to Brendan. Top notch guy!”
10AM - 7PM
9421 US-301, Riverview“Armando was very helpful and very knowledgeable. He did everything he could to make my Boost Mobile experience the best! He also helped me be able to afford to stay with Boost! Thank you Armando!!!!”
“Customer service here was wonderful coming back here for all my phones and question Lauren helped my with my new phone and even my friend who didn't purchase anything”
10AM - 7PM
13157 US-301, Riverview“These guys are the best in the business. Had to get a bunch of phones and tablets fixed for company and he got them all fixed up faster than I expected. The owner is super nice and helpful would definitely recommend to anyone who needs and repairs.”
“Honestly been with cricket for a while now and this has been one of the best experiences I’ve had in a while. Queen was so helpful. I was getting frustrated and she walked me through the whole process of fixing my account. Go see Queen.”
“Nicole was great! I had an issue and she had problems solved and had me on my way in no time!! She was awesome and super pleasant to work with!!Wish all customer service reps had her attitude and willingness to help!!”
10AM - 7PM
US-41, Ruskin“I went to cricket wireless today and had Yisel help me. She was very knowledgeable about everything and was so professional. I am so glad she was there to help me. I feel she did a amazing job and I feel peace of mind. Thanks for having her working for Cricket.”
“2/28/24 Caleb was EXCEPTIONAL!! Helpful respectful , honest and kind!!!! Words can’t fully express my gratefulness for how and who Caleb is ! Att you hired well with Caleb?”
“Bravo to Jennifer!! (I'm almost positive that was her name. She was working around 2:00 pm on 12/28.). I used to dread coming here because of how awful the customer service once was.Thanks to Jennifer, I had the opposite experience today. She was so kind, knowledgeable, professional, detail-oriented, and thorough. I bought more than I intended to solely because of her. Soo refreshing for a customer service specialist to have a sweet, helpful disposition. I've worked in customer service/Management for decades so I know- she deserves a promotion and raise for sure. :)”
“Jo Jo is super! Professional, knowledgeable, and able to handle multiple customers at once. Great service at this location, very happy I came here to upgrade my phone!”