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“Best cricket store I have been to. Edward is very knowledgeable and helped me with my 5 lines. Even mentioned a promotion they were having with hbo max. 5 stars I am happy with my cricket service again thanks to Edward.”
“I liked the customer service that Ty provided.
He is knowledgeable about the products and services being offered. I was able to ask questions and received helpful information and suggestions. Ty is friendly and courteous.”
“Sean was very helpful! Each time we visit it's always a pleasure. My daughter had a few difficulties with transferring her data to a new phone, and Sean was very helpful and patient throughout the entire process. Thank you again Sean.”
“Tyler was incredibly helpful with helping me save money on my monthly plan but went above and beyond to help me with adding international calling for an upcoming vacation. Very professional and friendly.”
“My husband and I went into the store for help with my Husband’s phone, it was dropping calls. Dylan, their sales rep greeted us warmly, and was eager to assist us with the problem. He was knowledgeable and really wanted to help us. He helped my husband troubleshoot and gave us several different options, not an instant “you just need a new phone.” After he spent probably an hour in total helping us while assisting his other customers as well, we decided to buy a new phone. He explained the options, helped us find our best option, along with finding the right case and installing a new screen protector that we purchased. Now, customers of cricket for over 2 years already, we will be staying with cricket and recommending them to our family and friends. We also need a new IPhone for our daughter and he advised us of a promotion that would save us some money. 110% effort. If you are thinking about switching or need an upgrade, go to the GIBSONTON store and ask for Dylan.”
“Sadid was AWESOME!!! So friendly, knowledgeable and a super nice guy too!!! This is my new Verizon store! Customer service is way better than the store by AZEELE.”
“I went to explore plans, and I ended up getting a very deal on 2 phones. Marshal was assisting me. He was entering the information in the computer, while his coworker Joe came and started transferring the data of the old phones to the new phones. The store started to get busy and another worker Michael came and finished the data transfer on the phones because the other two guy's were helping other customers. It was nice to see them work well together and help each out. You don't see that often enough.”
“I came in with the intention of finding a phone that would be better than what I had when I came in I was met with Shakira the associate at the store not only was she helpful but she helped me to find a case and a screen protector and amazing phone for a great value and was able to get me everything I needed for a price that worked with my budget I came in here and expecting to hopefully get something that would work for a while and I got much more than that if you're looking for an amazing experience and the best customer service you've ever had you got to come here and make sure to ask for Shakira”
“I had brought my phone in to get a new charging port put in. The gentleman who helped me was very kind. Several times he even apologized for a wait which wasn't even long at all. Overall, the service here is beyond amazing, the price is far from outrageous, and if you have a simple issue then you should expect to be in and out fairly quickly if the place isn't busy.
Yet, when I did bring in my phone, it did get busy and I waited less than an hour to get my phone back. I would recommend going here highly.”
“I bought a speaker with Bluetooth and it doesn't work. They don't want to exchange it for another one because the boss is never there. He says they are rats. Don't buy there.”
“I went to cricket wireless today and had Yisel help me. She was very knowledgeable about everything and was so professional. I am so glad she was there to help me. I feel she did a amazing job and I feel peace of mind. Thanks for having her working for Cricket.”
“It was actually less than 5 I just looked at it wrong. But the woman who helped me was super nice and super helpful and descriptive with her advice and solutions for my problem. She was very patient with me as well which after the day I had was definitely well appreciated. Will definitely come back to discuss keeping member much longer.”
“We purchased new iPhones. E worked with Michael. He was incredible….. took care of all the details we needed as we were trading in our older phones and adjusting our account to reflect changes in our needs.”
“Sam was awesome! After dealing with a very disgruntled customer he handled it with professionalism and courtesy! He saved the day for me when it came to my phone options! Truly put me in a better situation and happy to say he is a life saver!”
“NEW SUPERSTAR MANAGER AT THIS LOCATION as of JAN 2026! Akhil is absolutely amazing. He upgraded our phone and even went above and beyond in customer service by making sure all our apps got transferred, emails and messages as well as all of our photos were successfully moved. Akhil LISTENED to our concerns, didn't try to UPSELL us to something we didn't want or need and made our experience 5 STAR. Good selection of Motorola, Samsung and Apple Iphones as well as accessories are available at this location. Next to Advanced auto parts across from Britton Plaza.”
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“Adrianna was a doll! She took care of me with upmost professionalism and took care of exactly what I came for. She's also a great multitasker, who handles all of her customers with respect. I recommend asking for her when you visit.”