I experienced great difficulty receiving my “free” upgrades. I was charged for 8 months BUT Kevin M. Provided the BEST customer service. He finally was able to get Verizon to refund the charges. He is a huge asset to Verizon!!!
January 2024
Casey was unbelievably helpful during my recent iPhone purchase and activation process! He was so patient, explained the process, and stayed on the phone with me while we fixed my problem! Definitely will be my Verizon home of choice:). Thank you Casey for going above and beyond with a frustrating situation!
January 2024
My experience on upgrading my family’s phones for X-Mass was made unbelievably pleasant by associate Casey Tran. He went above and beyond my family’s schedule through the week to ensure all the phones were remotely updated around our schedule. If you or family are thinking of upgrading this is your guy hands down!!!
