“Max is always pleasant, when he scans the packages he makes this sound is so cool. Young lady with black hair and mask is always kind as well. Great atmosphere. Good location and service. Thank you”
“I've been to UPS many times over the years mostly for Amazon returns and they are always so kind and helpful. They are also very efficient and long lines go quick”
“I had a fantastic experience with (I think her name was Kira) sending my package out! She was knowledgeable, courteous, and quick. The male coworker who was there with her, however, was EXTREMELY disrespectful to her. He belittled her several times in the short time I was in the store, and did so very loudly which made it really awkward for the customers in the store. Y'all need to have a serious talk with him about how to talk to people”
“Aaron and Diana at the Ocoee mail center were very helpful with an issue we had via Fed Ex sending an international package. Fed Ex is now working with the mail center and us because of Aaron’s persistence. I am grateful for this businesses customer care and I highly recommend them!”
“Outstanding customer service—unlike FedEx. I will gladly drive the extra miles to visit this store. Every visit has been amazing, and the staff does a great job multitasking to get customers in and out efficiently. 10 Stars”
8AM - 1PM 2 - 4:30PM
7228 Clarcona Ocoee Rd, Clarcona
Mailbox Centers
“Everyone in there is really nice and will go out of there way if/when needed. Its a smaller almost maw/paw type feeling location. I rarely had wait more than a minute or too but usually get right in. Wait maybe i shouldn't leave a good review and keep it a secret! Thank you to all the staff in there for working hard while still being pleasent and helpful. Never had one issue shipping out of that office. After it levaea there can be another story though lol. Good poeple”
8AM - 6:30PM
18981 US-441, Mt Dora
Mailbox Centers
“I had 6 separate returns to go into one bag. Abanii helped me through the return process with patience. When I set a bag down and accidentally hit her keyboard which froze up, she was understanding, made it about the customer, and just kept on with the return. Loved her smile and welcoming friendliness. Staff seemed to like each other as well which makes all the difference for the energy in the place.”
“Mike the manager at this location was absolutely wonderful. He went above and beyond to make sure that my shipment arrived in the best condition, in a timely manner, and with the least cost as possible based on everything that I needed to ship. I couldn't have asked for a better customer service experience. Thank you so much, Mike!”
“Christian was so kind in helping as a notary for my Mother. His patience was endless and he moved slowly to stay at her pace, reassuring her. He made the notary, scanning, and overnight shipping so easy.”
“This should be the standard for all USPS offices around the country. Ive spent 20+ years in hospitality and have come across hotels and restaurants that don't do it as well as this office and its personnel. Keep up the 5 star service!”
“I love the new self-service kiosk. It frees up the UPS staff to do other other things which I’m sure they appreciate. Makes returns super efficient. Had a problem with the machine running out of printer paper today and had immediate assistance from the staff so they still have some job security too!”