I check the reviews and weary about coming across issues, however I had a pleasant experience with Melissa one of the associates. She was able to help me out within a few minutes when I was having trouble with my account online. She seemed competent and provided me a receipt after everything finalized.
April 2023
I arrived at the Apopka location 5min before time of closing at 5PM. Drive thru lights were, inside lights were off, as well as doors locked. Very disappointed that you were closed before closing time and to say this is where I do business and arrived in time with a quick deposit
April 2022
New Branch since the merge of the 2 largest banks in Florida.....Evidently more training is needed for those working as Loan/Finance Manager / General Manager because the person at this location did not know how to resolve the issue.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.