The Arcadia Verizon store, also known as Cellular Sales, provides an exceptional in-person wireless experience. The location is noted for its great employees who consistently go above and beyond for customers. Multiple reviews highlight outstanding service from specific wireless sales consultants who are described as amazing, professional, knowledgeable, and customer-friendly. These associates are praised for their patience, dedication, and grace, taking considerable time to help with phones, tablets, plans, and promotions without pushing unnecessary accessories. Their hard work and exceptional customer service have successfully retained customers who considered switching carriers. The consultants provide seamless assistance with upgrades, new devices, and even arranging discounts, creating a positive and helpful environment. Customers specifically recommend asking for these standout associates the moment they enter the Arcadia store for the best Verizon experience.
The Arcadia Verizon store has great employees, Rachel is one that especially stands out for her amazing customer service. Rachel set up new phones & tablets for us and was very patient with all our questions. Rachel deserves 10 stars for her dedication to Verizon's customers.
May 2025
Austin took great care of me. Going above and beyond. Katie was helpful in the process as well. I believe we need more associates like these young, hard workers. Please take good care of employees like them. I almost switched carriers, but Austin kept me with Verizon for a little longer. Thank you Austin and Katie.
May 2025
So glad I went and saw Rachel and signed up for my Verizon Wifi Internet! No more buffering and faster internet! Thank you Rachel!
