“This Ikea was pretty crowded (Monday, MLK day, around 1pm) when my wife and I visited, so be prepared to wear your mask and mind your social distancing. Upon entering, the bathrooms are easily accessible on the right hand side of the entrance/lobby, so it's convenient if you already need to go after a long road trip :) My wife said the ladies' room was clean and no lines to wait for a stall. The family restroom (a lockable private bathroom) where I went was fairly clean as well.
Overall, lots of furniture and kitchen displays to try out and enjoy. We observed plenty of interior design tips and color pairings that we wanted to try out in our own living space. We had a lot of fun even if we had to avoid the more crowded spots. They didn't have the couch we were interested in, but the furniture clerk, Michele, was very helpful in attempting to find it and explain which warehouse might have it. Of course, check online. Michele also showed us a mind-boggling shortcut to the furniture pickup area from the sofa display room that was definitely not on the map...TARDIS moment right there ?
The chair we were looking for in the furniture pick-up aisles was not in the designated spot where Michele gave us a printout for, but we were able to locate it with the help of an untagged Ikea inventory manager (it was a few aisles down in the center where the sales items were).
Sidenote: The parking lot can get super hectic. While we were shopping, our car got scratched on a rear plastic side panel. It could've been anybody since the vehicle we were parked next to when we first arrived was not the same one as when we came back from shopping and when we noticed the scratch, we were finishing up loading the car. The parking lot is not designed to fit all sizes of vehicles and parking spaces should be wider to accommodate the more common trucks, SUVs, and minivans that are on the road nowadays.
We probably will not come back again until the parking situation changes and bathrooms are cleaned more often in between customers. Aside from that, if you just want to see the furniture that you're planning to buy online from Ikea.com, this is a good place to check it out.”
“Stopped in to pick up a small gift for my daughter and hadn’t a clue as to what I wanted. After wandering around the shop, the wonderful store keeper directed me to an amazing and thoughtful gift to purchase. The shop is beautiful and has many lovely products, almost too many to just pick one.”
“I recently visited Floor & Decor on Brightman Blvd. and had the pleasure of being assisted by a fine young man named Brodrick. I had a damaged tile that needed to be replaced, and Brodrick promptly notified a manager to approve the return, making the process smooth and easy.
Next, I needed to match some existing hardwood laminate flooring that is no longer manufactured. Brodrick took the time to show me several options that were close in color, size, and material. We ended up finding a great match. I also needed a small amount of tile for a step, and based on my sample and measurements, he showed me several possibilities. Again, I found a perfect fit.
After checking out, Brodrick helped me take everything to my car and loaded it for me. Stores truly need more employees like him. He was polite, courteous, very knowledgeable, and asked thoughtful questions to make sure I found exactly what I needed.
The store itself was clean, very well stocked, and fairly priced. Although I only worked directly with Brodrick, all the other staff I encountered took the time to smile and say hello.
Excellent customer service experience.”
“I went to woodcraft for my first time, and it was a great experience the store beautifully laid out and very well stocked. The staff is courteous and knowledgeable. There's no woodcraft in Canada and that's a good thing as I would spend way too much if it were handy. When I come again it's on my list of places to go to”
“It’s been 4 years or so since our install, and we’re still thrilled with the results. Sal’s did such a phenomenal job.
I see posts of people complaining that their granite countertops are hard to maintain and dull. That couldn’t be further from the truth. The granite countertops that Sal’s installed, I’m looking at this moment, they are illustrious, perfectly functional and virtually maintenance free. We could not be happier.”