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9AM - 5PM
2075 8th St NW, Winter Haven
Credit Unions
“Drive-through on the first of the month was not busy. Usually is extremely busy but it could have been the time of day 3-3:30 pm. Tellers are always courteous and professional. Have been with Mid Florida for over 25 years.”
“I ❤ love MID FLORIDA, the best bank I have ever used. Everyone is so helpful. They make you feel like it's their honor to serve you. I feel happy to go there. The #1 bank in Florida”
9AM - 5PM
1817 Crystal Lake Dr, Lakeland
Credit Unions
“This is the first time I’ve ever done this but I want to highlycommend Alexis Grant at MidFlorida, Crystal Lake Branch. She went far above her call of duty to recommend better places for my money like your CD’s or Freedom Financial products and set up an appointment with Brandon, the advisor. She also said I could save money by doing away with paper statements. Very informative.”
9AM - 5PM
5301 US Hwy 98 S, Lakeland
Credit Unions
“Roses was amazing and helpful setting up my daughter's 1st account. She went out of her way to help us and did other things to help us we weren't aware was available for us. Overall great experience..thank you”
“My main bank is based out of Seattle with no local branches so I use Midflorida to access my account when I need. As someone who isn't based with Midflorida I've always experienced quick, pleasant, and helpful customer service when I walk in.”
Credit Unions
Credit Unions
Credit Unions
“am giving a five-star review because of the exceptional customer service provided by Dylan Davis. If I were rating the bank alone, I would honestly give it three stars. The only reason I did not move both my business and personal accounts elsewhere was because of Dylan’s dedication and commitment to helping me resolve issues that were created by the bank.
Dylan worked tirelessly, professionally, and diligently to correct the situation and kept me informed throughout the process. His efforts are the reason I remained a customer.
The bank later sent me a customer survey, but the survey was not clear about what was being rated. As a result, I gave what I thought was a review of the bank and left a negative rating. A friend of mine, who has banked with MidFlorida for many years and originally recommended the bank to me, later explained that my response had actually reflected poorly on Dylan rather than the bank.
I attempted to contact the bank to correct the review and ensure Dylan received the recognition he deserved, but unfortunately I was unable to get it changed.
Dylan’s professionalism, patience, and outstanding customer service deserve recognition. He is a tremendous asset to MidFlorida.
This version makes it very clear that Dylan earned the five-star rating, while also explaining the survey misunderstanding in a respectful way.
Suri”