Metro by T-Mobile provides friendly and helpful customer service. Customers appreciate staff members who are knowledgeable and willing to assist with plans, phone choices, and questions. Many reviews highlight positive experiences, mentioning staff members who are nice, patient, and eager to help. Customers leave satisfied after their issues are resolved, and some recommend this location for its great service. Overall, the business is known for its attentive staff and good customer support, making it a reliable place for phone and plan needs.
Lalo and Nayely are so helpful! Highly recommend this location 👌
July 2026
Good service, communication alongside with hospitality provided by nayely
July 2026
I was having a really hard time switching my new phone to the correct account. Very difficult time!!! Came to see Berto & Lalo in Auburndale & they fixed me right up. I was on the verge of tears & so grateful for them.