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“Tammy at the Eagle Lake USPS is AWESOME. She went above & beyond the call of duty on a delivery issue for me as did Will (one of the carriers). Tammy is the epitome of kindness, friendliness, professionalism, & customer service.”
“This USPS has the most friendly, welcoming staff I’ve ever met. I’ve had so many good, sincere interactions with the staff, and they are always so helpful. This is a great USPS and I thank the staff for their kindness.”
“I love the Post Office on Ellis Ave in Lakeland. That's the closest one to me. The clerks know me rather well. Everyone is really very nice an helpful with whatever you need, whether mailing things or getting stamps etc. You can mail packages, envelopes etc. They do tend to get busy now and then especially around the Holidays like Christmas when people are wanting to mail their packages at that time. You can even buy envelopes an boxes for Priority mail to send your things in. The clerks can also give you an address label for your package if you need one. They try an take care of each person as quickly as possible. When you walk into the Post Office, the 1st thing you see is the area with all the post office boxes, that's if you have one. Then go to your right an that's the main part of the post office.”
“Today I had an issue where my mail was delivered to the wrong parcel box. I realized while at the post office trying to file a lost package claim, that the package had been sent to the wrong address by the company. I just wanted to say thank you to the man at the post office, whose name I didn’t catch, who called me and also helped me when I came in looking for help. He was very kind throughout the process and extremely helpful despite this not being his fault or even something he could help with. Thank you sir.”
“Service had always been exceptional unless you show up and their doing someone's passport, they really need a second clerk to handle the window when this happens.”
“Just before closing no line on a Monday night I got in and out buying a prepaid envelope. I've been here during lunch time on a weekday and only one clerk would have to cover a long line. Sometimes I need to buy a stamp or envelope and it can be wait just to that. I always have good customer service on every visit.”
“When ever I'm there the people are very kind, professional and seem to go out of their way to help you. I will continue to make them my number one choice for postal service.”
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“This is my favorite post office. I have been a regular mailer at this location, sometimes multiple times a week, for 10 years. The staff is smart, quick, helpful, and freaking hilarious. It is like going to visit your friends. If I could give them 10 stars it wouldn't be enough. Love you!”