United States Postal Service
Post OfficesHours:
1401 1st St N, Winter Haven FL 33881 Hours
About United States Postal Service
The United States Postal Service receives mixed reviews highlighting both excellent service and significant problems. Customers praise specific post office branches, like the one in Florence Villa and Winter Haven, for having friendly, professional, and helpful clerks who provide great customer service even when busy or short-staffed. Workers are described as efficient, courteous, and caring, often going out of their way to assist. However, other reviews report serious issues with mail delivery, including carriers putting mail in wrong boxes, missing deliveries, and significant delays causing frustration over lost items. The experience appears to depend heavily on the individual branch and personnel.
Most Recent Reviews
June 2026
What is the point of a line if they let people behind you jump in the front of line for a pick up that takes 10 minutes to resolve? I was waiting in line for 35 minutes to drop off a package that takes less than 30 seconds to do. Absolutely ridiculous.
April 2026
This place is an absolute joke. No accountability, lazy, and above all ignorant. Always your fault never their own.
March 2026
We have had issues with package pick-up services for years and they still can't seem to get it right despite the daily pickup request.
More Comments(93)
Nearest USPS Stores
- Winter Haven, Florida