“Old Navy in Aventura has to be the best Old Navy in the country and the reasoning behind that is Ofelia! Once you walk into the store you’re greeted with a smile, a hello and the want to be able to help her guest any way possible. If you are near Aventura or looking to shop at Old Navy, make this your location!!! Thank you Ofelia for your great hospitality and Customer Service.”
“Most of the cashiers here are black, and they have been with this store for over twenty years, and most of them knows me, because of the black Friday deals,and that I used to shop there on a regulary basis. I didn't get her name, but I thanked her more than once, because she took great care of me when I brought the same items to return to hialeah, but the spanish cashier refused to accept, and the black cashier didn't asked me any question as to why the tags where not attached. I wished I would have gotten her name, but she's a tall black girl around the age of 25-30, she was so nice, and professional, and knew what to do.
Thank you young lady, and continue to be as professional, and courteous as you were on Saturday, and everyday.”
“I’m so sad that Gaps are mostly shut down! Only Aventura, Lincoln Rd and Dadeland! Online shops are the reason. But, if you purchase at the store (drive, park, walk took 1 hour on top of shopping) and need to exchange for a different size, you need to go back. Ugh. Wish I could return online. Can’t win.”
10AM - 9:30PM
19575 Biscayne Blvd Space 1225, Aventura
Childrens Clothing
“Divanna helped me over the phone to work through replacing a pair of pants I bought. There were some issues sorting through order numbers and shipping addresses and she helped until she found a solution. I appreciate the time and care she gave!”
10AM - 9:30PM
19501 Biscayne Blvd Suite 1994, Aventura
Childrens Clothing
“My favorite store for kids! They have everything from clothes to accessories and toys, all the cutest, beautifully-curated and high quality items that you seldom find elsewhere. The staff are amazing and treat you and your children like family. I’ve been shopping here since they opened, and they’ve been my go-to for unique gifts and surprises for all my children and their friends ever since. Can’t recommend them enough, and so excited to take advantage of their new gift registry!”
“Awesome experience, super helpful and friendly staff. Ask for Luz, she was awesome handling multiple customers at the same time and making all of us feel like we had full attention.”
10AM - 9:30PM
19575 Biscayne Blvd, Aventura
Childrens Clothing
“Best store that I have ever been to. Great customer service and great presence at the fitting rooms. I was in and out in a matter of minutes. Thanks to all the HARD-WORKING associates!!! I wish there was a function where I could apply more than 5 stars ):”
“I recently needed assistance with an item at the store and spoke with the manager, Christina. She was very professional and went above and beyond to resolve my issue.”
10AM - 9:30PM
19575 Biscayne Blvd Suite 1353, Aventura
Childrens Clothing
10AM - 9:30PM
Biscayne Blvd #19501, Aventura
Childrens Clothing
“Sam was the man that saved our afternoon Christmas shopping. The store was packed , and we had our hands full! Sam saw us in need and took us directly to the returns desk, got rid of all of our boxes, and helped us correctly complete the postage for our returns!! Thanks, Sam. We’ll know we’re good coming back because of you!!”
“Simply marvelous service from Crystal at Janie and Jack today December 1, 2020. She managed to be of great assistance to me in a very comfortable yet professional way, while maintaining social distancing. I really appreciated her making my COVID-19 shopping at Janie as Jack still pleasant and enjoyable. Thank you Crystal and thanks for the info on online shopping through the store!”
“Great store, with big variety of style clothes and offers as well. Customer service is spectacular. Big shoutout to Elia, who I think was the best salesperson I’ve ever experienced. It was so great that I’m also writing this review which I’ve never done for retail shop. Very helpful, knowledgeable and always there to assist without annoying the customers, but informing you about any offers or any request I may had. Will definitely be back. Thank you Elia for this excellent customer service.”