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February 2024 by Bertrand Dumond
Bad customer service I bought some jeans over 30 days ago they brand new haven’t been worn yet with the tags on them just need to do an exchange and the manager refused to do it for me because I can’t find the receipt I wouldn’t recommend anyone buying from them .
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December 2023 by Emanuel Burdette
Outstanding customer service provided by Aileen. Her expertise, professionalism, and charismatic demeanor made my shopping experience one of a kind.
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December 2023 by Juliessa Cruz
I want to say thank you my friend Daniel ( glasses ) for excellent customer service and being so polite with us , he even convinces to buy more things in the store
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October 2023 by Samara N
I never felt more disrespect in my life than yesterday. A guy named George at the Aventura store yelled at me just because I asked if the second item was discounted. Luckily the store was empty, but with that unpleasant and arrogant person I can see why. Someone let him know that clients are paying his salary. Too arrogant for a customer service job.
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October 2023 by Elizabeth Lopez
I got screamed by an employee because I asked something about the promo, what an obnoxious and arrogant person. His name was George or at least that what his tag. Some people should not work in customer service. Also not enough selection in sizes.
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October 2023 by Diana
Don't pay at the register with George! Extremely rude! Idk if is just because I'm latina or he is just like that with everyone, rude and loud! Never coming back!
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August 2023 by Steffy G
Love my outfit, fit me perfectly, atmosphere clean and organize 10/10
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July 2023 by Siku Heath
My husband was looking for a beach set and had a very friendly store attendant who was very convincing. Although we couldn't find what we wanted, we were able to find one set which we really liked. There were three adults and two kids. We were able to find something for four out of five people. The inventory was a little scarce.
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May 2023 by Diloshi Kohona
Just had a very unpleasant encounter with at around 1:45PM today named Tiffany and Jimena, one of them was a manager and they accused me of switching tags on a pair of pants. How would someone take the tag off and then put it back on?? Its not my fault that someone put the wrong tags on the pants & obviously I kept another pair of pants that were the same price different size. They also tried to tell me that the pants I kept were the smaller size when I know I kept a 38. Work on your customer service and judging looks.
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May 2023 by Joblux
Not an extensive experience with that store but i liked the management on the floor actually RUNNING it with customer centric attitude ... on the right way.
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May 2023 by Kenley Jean Louis
Jerry the stylist was amazing, he helped me find the right size and helped with getting the size we couldn't find online.
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March 2023 by Danielle Sheldon
My sister and I are SO grateful for Jerry at Express Aventura. He was so kind and patient in helping us find a suit for my sisters husband. He even acted as a stand-in size model! He was so knowledgeable and helped us find exactly what we needed. What a gem.
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February 2023 by Diego Greco Fernandez
They have good promotions.But the amount of clothes that they used to have are less now than in the past
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October 2022 by Anthony Cook
This place is highly respectfully ghetto to the MAX and was making fun of my HIV diagnosis to the lowest as ever. And both managers are very mean. I ask that you guys please if u will cancel out this place to the full compacity. This is the most ratchet low down low class place ever before...
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August 2022 by Carrie C.
An Aventura Mall anchor store located on the second level accessorized with the best customer service on a Monday morning. Fortuitously, I was immediately greeted and assisted by George, who is 10 yards of 5 star material! I had several separate online returns and exchanges, George cut through them without fuss and helped me quickly find the right sizes for exchange. He was extremely knowledgeable about the Express brand, accommodating and demonstrated excellent anticipatory service. When shopping at the Aventura Mall location be sure to ask for George.