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March 2024 by Arturo Suarez lopez
Excellent service and knows everything related to the field, congratulations to the store for having an exceptional employee
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March 2024 by JousVE
Fatima provided outstanding assistance during my first glasses purchase. Her welcoming attitude and expert advice guided me seamlessly through the selection process. She listened attentively, offering valuable recommendations that led to finding the perfect pair. Fatima's genuine care and dedication ensured my complete satisfaction. She answered all my queries with professionalism, making me feel valued as a customer. Thanks to her, I now have stylish and comfortable glasses. I highly recommend Fatima for her friendly demeanor, expertise, and commitment to customer satisfaction. Without hesitation, she deserves five stars for her exceptional service!
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February 2024 by Anelsy Alcala
Mr. Alexis Manager of Lens Crafters at Macys is very attentive to people, he explains. and advises the best, I highly recommend it for its excellence.
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February 2024 by vinay patel
I was very happy with my bifocal prescription sunglasses. Fatima at aventura mall helped me. She is excellent with customer service.
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January 2024 by Abel García
Excellent experience as always. We repeated here because they have Alex, who is very professional, knowledgeable and kind person. He always show the best options. Thanks Alex
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January 2024 by Jacqueline Blumstein
Alex helped us today. He was excellent. He knew what my son wanted and he made it happen. He was also very knowledgeable.
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January 2024 by Marisa Roca
Alex's customer service is A1, everyone should be like him, very good service,Thanks Alex for all your help
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December 2023 by Julio OnTheGo
This has been my favorite optical spot since 2008. The staff has always been helpful and the doctors too. After a COVID break I’m back and now in 2023 the new staff and l doc continue the same greatness I’ve come to expect from this location. Fatima is lovely, helpful and attentive. And the new Dr. Kesselman is a great young guy that might seem young but he knows his stuff. Can’t wait to see them again next year.
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December 2023 by Nina Parrales
Fatima was the best! She took her time to throughly explain everything & help me find the right pair of glasses for my everyday wear
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December 2023 by Familia Valdes
Excellent costumer service, the exam was very detailed and understanding what my insurance cover was at ease since everything was explained to me.
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December 2023 by Henri Lebrun
Really appreciated the professionalism that was provided. Mr. Richard was very well knowledgeable and made sure that I understood the products, alternatives, and options.
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November 2023 by Roberto CollaFrancisco
Excelent customer service from Fatima.Good selection of frames and lenses.I recommend.
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October 2023 by Shaunda Butler
Richard is an amazing and very professional employee at this LensCraters. He's always willing to help and go beyond the call of duty to accommodate the customers when it comes to their services required. Great person to have as a part of yiyr team.
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October 2023 by Dave Eccles
My wife and I needed new glasses. Alex was wonderful. He took his time helping us find the right glasses. He was very knowledgeable in helping us.
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October 2023 by Ricardo Ramunno
It was a pleasure to work with Alex and Richard at LensCrafters inside Macys Aventura. The store is well stocked with deferents styles. Both representatives were very professional and went above and beyond to help me.Excellent customer service
