Metro by T-Mobile, located at 1089 W Main St, offers a variety of prepaid plans and 5G phones, including options from Apple, Samsung, and OnePlus. The store is known for its friendly and quick service, making it a convenient stop for customers. Staff members are helpful in recommending new sale items and explaining phone features, ensuring customers have a positive experience. However, it has been noted that the store often has only one employee working, which can lead to long wait times, especially during busy hours. While the staff remains friendly and accommodating even when tired, some customers express concern about safety in having a lone employee in the store. Overall, Metro by T-Mobile provides a caring and understanding environment, with representatives like Luz Marie receiving high praise for their assistance in finding the right phone and plan. Customers appreciate the helpfulness and patience shown by the staff, making it a reliable choice for mobile needs. For more information, customers can call (863) 452-2555 or visit the store.
Thank you Luz for always help me out when I come to FL I appreciate your customers service and help
November 2025
Chris with metro off of main st in Avon park was a very big help fixing my phone at no charge. I accidentally bone headed my phone it was all in Chinese
July 2025
Thank you Luz for helping me with my needs. Best customer service ever