Metro by T-Mobile, located at 1089 W Main St, offers a variety of prepaid plans and 5G phones, including options from Apple, Samsung, and OnePlus. The store is known for its friendly and quick service, making it a convenient stop for customers. Staff members are helpful in recommending new sale items and explaining phone features, ensuring customers have a positive experience. However, it has been noted that the store often has only one employee working, which can lead to long wait times, especially during busy hours. While the staff remains friendly and accommodating even when tired, some customers express concern about safety in having a lone employee in the store. Overall, Metro by T-Mobile provides a caring and understanding environment, with representatives like Luz Marie receiving high praise for their assistance in finding the right phone and plan. Customers appreciate the helpfulness and patience shown by the staff, making it a reliable choice for mobile needs. For more information, customers can call (863) 452-2555 or visit the store.
Great customer service and deals. Trank you Luzmariee for always helped me and always keep me updated with everything.
February 2026
If you go here talk to jessie she was awesome 👌
January 2026
The best customer service experience i ever had from metro T-mobile. Lulu is very knowledgeable of all the products and services and answered every question. She went way and beyond to help me. What a wonderful experience. What an angel! Thank you so much.
