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November 2023 by Camille Wolters
Rodrigo was incredible and really helped me get my dream car. The process was smooth, and I am incredibly satisfied.
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November 2023 by Atmospheric Pressure
Great experience from the reception to the closing of the deal. Jay in sales helped me out with the whole process. The finance guy was able to compete for a better deal than I expected and was able to wrap up the deal in time for me to make it back to Tampa before dark. Tropical Auto Outlet on 50?
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November 2023 by Bryce Artrip
Me and my friend came here to get a new car, when all of the dealerships wouldn't help us this one did.They walked us through the entire process and worked with us on our restrictions. Our salesman Rodrigo then managed to put us in one of our desired cars, and the service was amazing the whole way.
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November 2023 by Justin F.
I was hesitant at first dealing with this car lot. As with any independent used car lot you have to go in with the expectation that they are buying cars from auctions or are doing consignments and are shady. My son was hell bent on a specific BMW. They had it. The salesmen seemed fair, were fairly knowledgeable...but still...they are used car salesman and have an agenda. Nothing we all don't know and no error on their part. We got the BMW. Paid a hair to much for it, paid dealer fees that we shouldn't have and they "barely" negotiated with us, but did when we walked out the first time and turned down the car over a $500 disparity. So stand your ground. Overall though, they have some decent used cars, they were fair and we got what we wanted. Take someone that knows the car. They said there. Relevant to the car we bought. The salesman: "Nothing wrong with it, no oil leaks, car is in great shape." My son (BMW Tech): "Pops hood, valve cover leaks, oil pan gasket leaks, has an exhaust leak. PDC sensor is unplugged. Both tow hook covers were missing, and car shook at 60 MPH." So needless to say, they are trying to sell cars, have an agenda and are not invested in your interests, like 90% of used car lots. They are trying to make money. My son knew exactly what he was buying, bought it and is happy. No complaints at the end of the day.
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November 2023 by James Vargas
ONE OF THE WORST DEALERS I COULD EVER DEAL WITH I BOUGHT A TRUCK OVER $27k AND FALLING APART ROOF RACK COMING OUT, CHECK ENGINE LIGHT CAME UP, THEY PUT 2 FRONT TIRES WHICH WERE ALL WIRING OUT FROM THE INSIDE, THE ACTITUD OF THE MANAGER FROM THAT DEALER IS LIKE HES DOING US A FAVOR, MY SUGGESTION IS TO GO TO A BIG DEALER GET WARRANTY FROM THE HOUSE FOR 30k or 50k miles UNSTEAD OF 3k miles or 3 months NOT WORTH IT I WISH I COULD KNOWN
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November 2023 by Daniel M.
!!!!!do not buy from this dealership they are a fraud - i am going to speak to the state attorney about this because this is fraud. they sold me a vehicle that wasn't there's to sale. having an issue reaching the title department. i purchased a vehicle 9/23/2023. they can't even do my title work....... !!!!!
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November 2023 by Duane Schramm
They want you to put in and be approved for the car even before you test drive it. I mean if you drive it and don’t like it you just got an inquiry for the heck of it. That’s definitely not cool. I will say we are repeating customers of the dealership and should be treated like it. Just fly the first car we got the air conditioning didn’t work that well and had a few issues with it. After the owner seen that I put a review he came out and was rude. The salesman was great the owner/manager was definitely RUDE. I advise you to stay away from this dealership. There are much more better places to buy and get a better car
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November 2023 by Robin S.
Buyers Be Ware!!!!This car lot prides itself in Stealing and Cheating You out of your hard earned Money!!!!They sold me a piece of crap car, and after 1.5 days, I took it back to them and asked the manager if I could switch to a different vehicle, and he said, "Absolutely Not"! , He said he already got his money for the car, and told me to get off his property or he will call the Police! He did Exactly that, and the police asked me to leave.He Stole $4000. Of my money, and they kept the $2000. of Extended Warranty money!!!!Please AVOID THIS CAR LOT AT ALL COST!!!! RUN AWAY AND GO TO A REPUTABLE DEALERSHIP!!!
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October 2023 by Pedro W.
Got a car and because of my bad credit I was asked to down pay 10k on a 15k car. And had to pay 400 extra to use my debit card for a down payment. So...When I got the papers I saw that the actual price being paid was 16k and not 15k. Maybe because of some fee I didn't see before ?The car was a "reliable" car. But came in with the front axle damaged and I could only notice when I drove over 65mph coming back home. Car shaking and wobbly. Cracklings when I turned right and I knew it would be bad. Nothing could be fixed. The sunglasses compartment, wipers and lamps not working. He said that's on me. Ok. They gave me a 55 cheap tv :)Took it to a dealership and they told me the price to repair would be 2,2k. Called the next day. Nor the manager or the guy who sold me the car were available. They're probably gonna ask me for more money to fix it at their own mechanic in the back. SoAvoid it if you can. I had another test drive before. Car had 50k miles and it was roaring like something was wrong. So, I'm giving 1 star because they took the time to find a bank to get the loan for me. Bc I'd give 0 for the service.
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October 2023 by Ryan Allen
Rodrigo was super awesome with me and my family. He made us feel like family. Highly recommended this dealer. Great cars, great price, great people. Thank you for making it a memorable experience
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October 2023 by Ashley Reyes
Jay was awesome great customer service he helped me get my very first car today I definitely recommend any and everybody to come and shop with them thank you for everything.
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October 2023 by Katherine Braund
Jay was absolutely amazing! He took care of us right from the beginning. Gave us a fair deal, answered any and all questions we had and even help teach me how to drive a manual a bit :) I highly recommend this dealership they made the entire process easy and smooth. Thanks guys!
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September 2023 by Baba Yaga
Just received a genesis g80 sport from them, absolutely inlove with the vehicle in n out. I was surprised how professional n friendly everyone was they had no trouble going through everything in detail with me. their representative Rodrigo was an extremely honest n helpful man if it weren’t for him I probably wouldn’t of been able to have my dream car! Fully recommend giving them a visits
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September 2023 by Ciriam rodriguez
After looking for a while an affordable handicapped van. I found the perfect one at Tropical auto Outlet. Rodrigo was very helpful and patient. I am so grateful to Rodrigo and the manager for making possible the purchase of the van. Thank you so much.
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September 2023 by Meet Maddie
Can’t be more happy! I normally dread the car buying process, because it usually takes forever and I never leave with what I came in for…. But Jay and tropical auto was a complete breath of fresh air. The vehicle was as described, the terms were as described, and the overall experience was pleasantly surprising!! I will forever refer all my friends and family!! I wasn’t an easy approval but Jay never gave up on me, didn’t try to change my mind, he wasn’t just doing his job rather the opposite! Seemed like he really cared about my happiness and comfort in my loan and vehicle! I cannot rave enough about Jay and tropical auto! They have my business for life! Oh and I didn’t even mention the free 55” smart tv they threw in for customers!! I’m so impressed and happy with my new car! THANK YOU TROPICAL?❤️?