-
October 2023 by Kimberley Diarza
Andres helped me get the car I had been wanting for a while. He was very helpful and upfront and clear about information regarding the process and vehicle. It’s been a month and everything is great. The process was also fast. I was in and out with the car quickly. I also like that the dealership was clean compared to others I had visited. Thank you for the great customer service.
-
October 2023 by dawrence hutley
I stop at vip to see some cars and I was helped by Andres and this guy is the best at what he does got me approved and in the car I really wanted. Tremendous customer service!!! 5 stars all the way!
-
October 2023 by Timothy Miller
Best experience!! Andres helped us walk out with an Audi a3 the car we loved . We are extremely happy happy , he made sure he took care of us and understood our situation. It was a smooth experience and I would recommend anyone to come take a look !! Thank you for all that you’ve done
-
September 2023 by Ashley Moore
Thank you Andres for putting me in such an amazing car. I came in looking for something I’d seen online. Andres was very helpful and couldn’t wait to take it out of the lot for me. After some unforeseen issues with my credit I wasn’t sure I’d be able to drive away with anything. Andres made sure I drove away happy in a beautiful Mercedes. Thank you so much.
-
September 2023 by Kiana Smith
I would highly recommend Andres to buy your car from. He was professional, knowledgeable and patient throughout the entire process. Great communication with me before I arrived at the dealership. The process of buying my first car exceeded my expectations.
-
August 2023 by J C
Three stars because the experience started well, but slowly got worse.As a word of caution, my experience is unique and is not indicative of every experience everyone else will have. It is also worth noting that I am a Christian and do not wish to publicly slander a company because something did not go my way, but instead I aim to provide an honest experience for people that are:1) On a tight budget2) know exactly what they're looking forI came because someone called me from this dealer (who I found out later was not even in the office). He said that a 17k 2014 Nissan Frontier might be negotiable in price.I was welcomed warmly at first by a seller, everyone on the staff was very nice, but when it was time to talk about my budget and what I was able to pay, the experience began to change. I was also hassled and told to not waste the seller's and my time for pointing out "small" mechanical issues and concerns, and the professionalism began to dwindle as I continued to assess the car's condition.The 2014 Nissan Frontier was in moderately bad condition with a few codes with 131k miles and over priced at 17k. I thought 13k would be a fair price, but when I spoke to the manager to see if there was a possibility of lowering the price, given it's condition, I was told "that those old times are over, good trucks aren't worth those amounts anymore."I respectfully left, as it was not worth explaining why I believed it was over priced. Maybe someone else may have a better experience, but that was mine. This place is not for someone on a tight budget who knows exactly what he/she is looking for.This review gets 3 instead of 1 star because the mechanic on site was helpful, insightful and honest. I'm not mechanically inclined but I can spot a few problems, and his reassurance was appreciated.Hope this helps someone,God bless
-
August 2023 by Eric Garcia
I absolutely 2014 Jeep Wrangler! Andres was excellent, he came in on his day off and took care of everything, I was in and out within a couple of hours. I was able to have my own mechanic check out the vehicle, he discovered that the jeep needs new brake pads. I am informed the finance manager and without hesitation, he said I could bring it by next Tuesday and they would install brand new brake pads for me. For being a 2014 it's in very good shape and only has about 80k miles on it. I am very impressed with the level of service and honesty. I cannot recommend VIP enough
-
August 2023 by Nicholas Ramprashad
Andres did an excellent job helping me with my vehicle purchase! And he was very fast and efficient I would recommend him 100 percent!
-
July 2023 by Jimmy H.
Do not buy anything from this place. Car started having problems as soon as i drove off the lot they said they were gonna help fix it but never did anything there is a clear problem with the car but they have no morale and are claiming "buyers remorse" i would not recommend this place to anyone. i would rather walk to work every day of my life than buy a car from here again. they will not return any phone calls if even they say will and overall is just a sketchy business who says they want to help but is just out for money.
-
July 2023 by Jessica Back
Andres is absolutely amazing! He went above and beyond to make sure we were satisfied and able to drive home with a beautiful new addition for our driveway!! Thank you again for being honest and helping us!!
-
July 2023 by Jessica Collins
Now my friend is waiting for a tow truck to come pick up her suv she got from these people. Ridiculous how after one star review there is 4 5star reviews that follow. I personally didn't buy a car from them but Watching first hand how two hard working people that are honest have to deal with a suv that has a bad transmission and on top a oil leak too. Just be very careful when purchasing a car from this place. I would recommend come in with your own mechanic cause by the looks on some reviews here this isn't the first time they have sold a car with a bad transmission.
-
July 2023 by zion johnson
Came to VIP auto to meet Andres and yes it’s true he is the best! Highly recommended go see him
-
July 2023 by John LaCroix
Andres was really helpful and guided through the whole process. Couldn't have asked for a better salesman. He was honest and not pushy in any way. Hopefully it will be a long time before I need to buy another truck, but if you're in the market, go here and talk to Andres.
-
July 2023 by Amanda Dykes
My sons and I drove 6 hours to look at cars in this lot. We were NOT disappointed. They have a great selection and a wonderful salesman, Andres. Andres took my son under his wing and treated him like a friend. He guided him through selecting a good car within his price range. The car drove great on the 6 hour drive home. I feel like we truly got a great car and really great first time car buying experience. Go give this business a visit and ask for Andres!
-
July 2023 by Carol Smiley
My son and I had the most amazing experience with Andres! He was caring, patient and compassionate! The entire staff was great to work with in getting my son his car in time for college.
