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January 2024 by Javid Baksh
Awful customer service. Have been trying to get a call back for over 8 days. Worst experience of my life.
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January 2024 by Rubina B
They never return calls. Don’t shop here if you’re visiting Miami. Shop online.
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January 2024 by Juan Carlos Herrera
Christhela was very helpful! Thank you
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January 2024 by Y G
Twenty minutes before closing and they lock the door and won’t let people in!
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September 2023 by Juan Ignacio Schiro
Excelent as always
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September 2023 by Nicole James
I went to Moncler recently and was welcomed immediately when I walked in. Bryan helped me and was attentive to my needs. They did not have the size I needed and I was leaving too soon for a trip, but I will definitely be back to this location when I am in Miami. Another lady named Mary approached me when I was looking around and she was aggressive. I ended up going to midtown and found the size but overall great experience.
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September 2023 by Dani P
Lacking diversity on the sales floor.
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January 2023 by Nadezda Musatova
Poor selection and unfriendly stuff.
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January 2023 by Alex Kislenko
Worst warranty we have ever dealt with. Will never buy this junk again.
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September 2022 by Jorge Rodriguez Hurtado
(Translated by Google) Very good attention.(Original)Muy buena atencion.
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November 2021 by Andrea Mattes
Absolutely delightful experience!Elias was so friendly and so helpful! We had such a great time shopping at this particular store!This will be my to go to in the future fromnow on. ❤️Moncler
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November 2021 by carina campos
La verdad que es la primera vez que tenemos una atención tan pero tan mala aquí!!! Fuimos a comprar una campera para mi hijo,tenían que pedirla ya que no tienen en el local,dijimos ok elegimos el modelo y talle (2 diferentes)le dimos todos los datos y al finalizar para hacer el pedido nos dicen que debíamos abonar ambas camperas para traerlas,le dijimos como íbamos a pagar algo que no estamos seguro de que iba a estar OK,en ninguna tienda por traerte una prenda te la cobran por anticipado!!! Al no estar de acuerdo la vendedora tira la tableta sobre la mesa y se va enojada porque no estábamos de acuerdo,cosa que tampoco nos advirtió sino hasta el final,le dijimos que era una mal educada y ella nos dijo que estaba dando un servicio no perdiendo el tiempo,por dios la verdad si da un servicio así es lamentable,no solo por lo poco profesional,mal educada y grosera,sino que no esta a la altura de atender en una tienda como esta,espero que Moncler haga algo con respecto a la gente que pone al frente de su tienda porque personas como esta hace desprestigiarlos. Obviamente no volvere.
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November 2021 by Alberto Chinkies
(Translated by Google) With an employee like the ones who attended us at 11 in the morning on November 15 in Bal Harbor, Moncler does not attest to its prestige, horrible attention, inconsiderate and totally offensive, for not buying what it wanted to sell us with bad arts.I wrote several times to moncler to complain and the answer is always the same, we are sorry for what happened, we will pass the matter on, that is, they do nothing when faced with a serious complaint.Never again moncler in the usa.(Original)Con empleada como las que nos atendio a las 11 de la mañana el día 15 de noviembre en bal harbor, moncler no hace fe de su prestigio, horrible atención, desconsiderada y totalmente ofensiva, por no comprar lo que nos quería vender con malas artes.Escribí varias veces a moncler para quejarme y la respuesta siempre la misma, lamentamos lo ocurrido pasaremos el tema, o sea no hacen nada ante una queja seriaNunca más moncler en usa.
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August 2021 by Susan Hixson
Your company has the most helpful customer service department, as well as personnel in store to assist with your customers' needs. You are a fantastic company and I greatly appreciated everything they did for us.
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October 2020 by Matthew S.
Very cute little boutique over in Belharbour. The staff was very friendly and very happy to sell walked in the door. They have a nice selection of men's clothing and shoes. We had a delightful experience and appreciate the prompt service given to us.
