I swear every single Bank of America has the absolute WORST CUSTOMER SERVICE!!!!!!! I literally cannot stand going into these banks. I want to pull out my hair. And i am a patient person. PLEASE SAVE YOURSELF THE HEADACHE AND SWITCH BANKS
March 2023
Imposible to talk by telephoneConstantly reducing service hoursVery little personal availableNo longer drive-thru serviceCutting cost is much more importantthan services to customers
September 2022
Worse bank I have ever seen. I came to pick up foreign currency and the guy at the front let everybody pass and kept me at the entrance waiting, instead of telling to go straight to the teller, then I was late for work.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.