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“I am really happy this branch has reopened. Chris is an outstanding manager and he always goes above and beyond to support customers. The service here is top-notch and it is great to have a neighborhood Bank of America branch. The recent remodel looks great as well!”
“I went to the Publix credit union a few days ago and Mabel the loan officer was so very nice and helpful. She went above and beyond to help me with my loang. She called to follow up with me with all the process. After having a conversation with her and find out me and her born in the same day and month which very cool.”
“Ben Tanner was amazing, he helped me get the funds I needed in just a few hours. His staff and he worked til 8pm to help me get the paperwork completed. They went above and beyond the call of duty.”
“It’s very rare a place where you go and people will ALWAYS receive with you with a smile at their face, but here that’s the rule. The staff is kind and patient, but someone to highlight it’s Virginie’s customer service, she takes care of her customers with happiness and a positive attitude, definitely an amazing experience.”
“Ashley, Member Service Rep. she was Excellent. Very professional and very efficient. A very dedicated and delightful person who represents your company well. Please give her a raise or buy her a nice lunch. God bless 🙌”
“I can’t say enough great things about Mireya at First Horizon Bank! As the personal banker managing our business account for Home Safe Claims, she has been an absolute asset to our team. From day one, Mireya has gone above and beyond to ensure our banking needs are met with professionalism, efficiency, and a genuine personal touch.
Managing a business account comes with its complexities, and Mireya handles everything seamlessly. She is always responsive, knowledgeable, and proactive — whether it’s addressing account questions, assisting with transactions, or simply making sure everything is running smoothly on our end. It’s clear she truly cares about her clients and takes pride in delivering exceptional service.
Having a dedicated banker like Mireya gives us peace of mind knowing our finances are in great hands. She makes banking feel effortless, and that is something we don’t take for granted as a business owner.
If you’re looking for a banker who is reliable, attentive, and genuinely invested in your success — ask for Mireya. First Horizon Bank is lucky to have her, and so are we!”
“highly recommend First Horizon Bank. The service is spectacular. Nady and all the employees are super friendly, professional, and very fast helping customers. Every time I go, they make me feel welcome and taken care of. Excellent customer service!”
“Love banking here. This is the type of bank that knows your name, and account. That's how you want to be treated by an institution that holds your money. Shout out to Raul for exceptional service every time!”
“Today was a very rewarding day Anthony Malden was extremely helpful his attitude and spirit was excellent, I saw him work.with the client ahead of me and she was giving him a hard time as she was frustrated, but he remained calm defusing the situation offering to go above and beyond the call to duty. He was able to then help me get everything I asked for and was able to print statements, order canceled checks and give a print out of the transaction for this month.Mrm Malden is definitely a asset to brightstar credit union and I hope he is able to be compensated for the skills he possess.”
“I have been coming to this local from 1988 when it was peoples credit union and now it’s we Florida financial when you walk into a nice clean place and good personality I am glad to be a member”
“This is what banking should be and USED TO BE.It is personal, private small and has all the whistles of the huge impersonal banks. I moved several people with me to this bank,because human beings are tired being treated like numbers. I dealt with Won,Nora,Norma and one more lovely lady. Every single one was attentive polite. Costumer service on the phone did the same.As a matter of fact I received a phone call from the upper management to see if all is fine or do I need more help. Anyone reading this KNOW THERE IS AN OTHET WAY TO BANK! I'm not a paid to write this. The only suggestion I have for the banks president. Please put some backround music in the bank. It is so quite inside the Aventura brunch that one can here a pin drop. I hope my friends and client, will follow me. As this is what real banking used to be.”
“Received an email that my card had been locked due to fraudulent attempts or activity, so it took me 15 minutes to reach the DCFCU. Once I signed in and explained the situation the young lady at the customer service desk Latonya was very pleasant and helpful with explaining everything and was able to create me a new card and confirm the false transactions that almost took place in less than 20 minutes I was done and gone.”
“Lany Reguerin is an exceptional specialist and a true master of her craft. She has in-depth knowledge of banking products and provides outstanding support every step of the way. Lany goes above and beyond to ensure everything is handled at the highest level. You can tell she truly loves her work — and that passion shines through in the quality of her service.
Thanks to her professionalism, patience, and dedication, my experience was smooth, efficient, and even enjoyable.
Thank you, Lany, for your amazing help — you're a real asset to the bank!”
“The staff at this branch is excellent. I love coming here because they always treat me well. This is a great bank with great people and I would recommend it to everyone.”
“I went to the bank to open an account and Lina helped me and was very kind, explaining everything to me in detail. The customer service is wonderful at this bank.”
“I have been banking at Ocean Bank for over 40 years. And, though I have had and have excellent bankers there who are my friends, and have always gone out of their way to help me, George Wood, who is not even my bank officer, has gone over and above lately to drop whatever he was doing to help me resolve some very important issues. He has even written emails on my behalf, and has spent hours with me in person and on the phone. His patience with me is amazing!!! I hope Ocean Bank recognizes his worth, and I hope he does not leave, like the others did!! Judge Ana Maria Pando ( Ret.)”
“Frank was extremely helpful, knowledgeable, and informative when I visited the credit union with a question. His professionalism, positive energy, and welcoming attitude made the experience exceptional. The young woman working alongside him was also very friendly and helpful, although I did not catch her name.
Because of the outstanding customer service I received, I would gladly travel to the Walmart branch for future visits. Frank and his colleague are a great asset to the credit union and made me feel valued as a member.”
“Patrick, Manny, and Zhanibek at the Bank OZK – Sunset Harbour location deliver a level of service that is almost impossible to find today.
This is true old-school banking — they know your name, they answer the phone, they email receipts immediately, and they personally call to confirm transactions. In a world of automated systems and impersonal “large format” banks, this team operates differently.
The attention to detail, responsiveness, and genuine care they show sets them apart. It feels like private banking service with community bank warmth — and that combination is rare.
Nothing like it anymore.
Highly recommend. - The Sunset Harbour Realtor”
“I had another great visit with The Miami Beach Branch Team as always they were amazing!! Always Professional on every level Maxine and Jorge asisted with my financial needs and I am very satisfied with the dedication of the staff!!”
“Ocean Bank has been with Me for 17 years this Team is Amazing always with a Smile Good Energy Pat Shay Laura is gone But Alfredo Correa new Gentleman is very very Good Congratulations on You 43 years. Thank You. Sylvia Casas”
Closed
18841 NE 29th Ave, Aventura
Banks
“I have been a client for many years with Kathy , Ginger and Lupe . Absolutely outstanding service and professionalism along with the very special personal touch that they all bring .The highest of levels in the banking industry across the board with this All Star team !
Jack Paget”
“My experience was easy and informative. The customer service representative gave me information about different programs to help boost my credit. She also gave me information about kids accounts and all the perks that comes with my new.account.”
“Excellent Service Alvaro Ahumada, Carlos and Mauricio they help me and solve all my doubts with a very good attitude fast and friendly.
Come here very recommend it.
Very different from Washington Av, they weren’t able to solve my doubts.not recommended it.”
9AM - 1PM
18975 NW 2nd Ave, Miami
Banks
“I cannot say enough great things about Branch Manager Neulette Noyes at the EdFed Miami Gardens Branch (18975 NW 2nd Ave).
About three years ago, I came in with my mother regarding a situation that needed special attention. Recently, I returned to the branch and what happened next truly blew me away. Ms. Noyes not only remembered me, but she remembered the details of our situation from three years ago and was able to help me resolve everything seamlessly.
In a world where customer service can feel rushed and impersonal, Ms. Noyes stands in a class of her own. She took the time to truly listen, connect, and follow through and that is something that is nearly impossible to find anymore. Her ability to recall a customer's personal circumstances years later and use that knowledge to deliver outstanding results speaks volumes about her character and her commitment to the people she serves.
She is a rare gem and an invaluable asset to EdFed and the entire Miami Gardens community. If you are looking for a credit union where you are truly seen, heard, and remembered this is the place, and Ms. Noyes is the reason why.
Thank you, Neulette, for going above and beyond. You made a lasting impression that will keep me coming back for years to come!”
“I recently called the bank to inquire about a car loan, I was very impressed with the service and attention received from Ms. Romero. I asked her position and she said she was the manager. She was very helpful, knowledgeable, patient, and took the time to explain all the loan option clearly. I even called a second time with my husband and she went over all the details again. We are in the process making a decision for our purchase but we are happy with her service and hope we can contact her again. Thank you Ms. Romero and Seacoast Bank.”
“I went in for help with an account activation, and the staff was incredibly attentive. Despite being busy, they quickly assisted me, resolved the issue efficiently, and explained everything clearly. Excellent service!”
“I was experiencing some difficulties with my car payment last month and Mrs. Leticia Rodriguez talked to her manager and other departments to help me resolve this matter. In the mean time, she would call me to let me know how the situation was progressing, and guided me to solutions to this problem. She is very nice, understanding, attentive, and efficient.This month, I, unfortunately, had the same problem again and, again, Mrs. Rodriguez kindly helped me resolve the situation. As always, she worked diligently, efficiently, and quickly to resolve my issue. I'm very grateful for the amazing help I received from Mrs. Rodriguez. I recommended her services 100%. Thank you once again, Mrs. Rodriguez.”
9AM - 1PM
2310 SW 27th Ave, Miami
Banks
“I LOVE IT HERE! They are def the credit union you need when financial literacy comes and when you need loans or support! Over 10 years and I haven’t found a better bank since! Great customer service and follow up time”
“Arturo Patty and damara are very nice welcoming and they help me all the time. I moved recently to the area and they help me in everything with my financial needs.”
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“Great customer service. Staff always go out of their way to meet customers needs. Happened to me and I've seen done to others during my visits. Bank with them for over 10 years. Very satisfied”